Front of House Shift Leader

Chick-fil-A George Washington

Chick-fil-A George Washington is more than a restaurant. Here we pride ourselves in giving team members the opportunity to make a difference. We thrive on a culture of generosity and personal development. Our goal is to select excellent talent, build community, develop skills, grow results, and launch leaders.

We are looking for friendly individuals who possess excellent leadership skills. Front of House Shift Leaders are expected to provide remarkable experiences for each guest, all day, every day. This position focuses on the daily operations of the Front of House through effective leadership, continually observing and implementing the proper quality-assurance and food-safety procedures. Front of House Leaders work together with the Operations Leader, Operations Director, and the Kitchen Director, to ensure operational excellence. Operations Leaders are supported by the Talent Director, Training Director, Finance Director, Marketing Directors, and the Owner-Operator.

More importantly, an outstanding Kitchen Leader candidate should be reliable, accommodating, courteous, hard-working and friendly to ensure that the guests are fully satisfied.

Daily responsibilities of a Front of House Shift Leader include:

• Opening or Closing the Restaurant
• Guest compliments and complaints
• Encouraging, Coaching, and Leading Team Members working during your shift
• Ensuring compliance with company standards in all areas of operations
• Ensuring compliance with safety and health regulations
• Financial Stewardship management through Food Cost, Labor Cost and Repairs & Maintenance
• Identifying and relieving bottlenecks in operations

Front of House Shift Leader Job Requirements:

• Previous Leadership Experience
• Reliable Transportation
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Problem-solving skills
• Enthusiasm
• Showing initiative
• Genuine desire to serve people and to lead by example
• Calm under pressure
• Has the ability to multi-task

Benefits:

• Health Insurance
• Overtime
• Flexible Schedule
• Leadership Development and potential for promotions
• Competitive Pay
• Sundays off
• Positive work environment
• Learning first-hand from an experienced Owner/Operator that cares about you personally and is actively involved in the community.
• Work alongside leaders that genuinely care
• Meal Allowance for Breaks and Meal Discounts off Shift
• College Tuition Discounts, Scholarships, and more are also available!
• Free College tuition to Point University *must meet certain qualifications. Open to full & part time employees. Ask for more details!