Pet Hotel: Front Retail Store Manager

A very busy and popular full‑service pet care facility seeks a reliable, organized, detail‑oriented individual to join the retail team. We are a unique and modern environment with a great team of compassionate, animal‑loving, customer‑service oriented people who are highly motivated to provide the very best in pet care services. Qualifications Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue Provide training to improve the knowledge base of the staff and utilize cross‑training methods to maintain productivity when employees are absent Work with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows. Lunch and Learns. Manage all controllable costs to keep operations profitable Qualifications and Skills 5+ years proven experience working in a customer service field. A friendly, warm and pleasant personality with excellent people skills. Exceptional and professional phone etiquette Able to work harmoniously in a team. Must be available to work Saturdays, Sundays and holidays. Not negotiable. Possess a reliable means of transportation to and from work. Responsibilities Ability to move 40 lbs Ability to read, speak, write and understand the English language Ability to act with a professional demeanor at all times, maintaining a positive attitude Ability to demonstrate enthusiasm for pet care Ability to educate the client of the Company's belief in the importance of pet's participation in activities while away from home Ability to sell additional services to new and existing clients (quantify) Tracking daily sales and entering in database Maintaining established performance benchmarks Working events professionally and positively Any other duties assigned by the Manager, Supervisor or Team Leader Salary starting: $11.00 #J-18808-Ljbffr ufuria