Senior Internal Communications Manager

Senior Internal Communications Manager

Cushing Terrell is hiring a Senior Internal Communications Manager to lead how the firm communicates with its people across 17 offices. The role reports to the Chief People Officer and is a senior individual contributor role with firm-wide reach, serving as a trusted advisor to firm leaders on employee communications, culture, and change communications.

What does this role involve day to day? Most days blend writing, editing, and advising. You might draft a leadership message or town hall talking points, plan the next phase of communications for a team joining the firm through growth, update intranet content, and meet with the People team on an upcoming announcement. You will partner closely with the Director, External Communications to keep one consistent brand voice, and you will create recruitment marketing content that helps the Talent Acquisition team reach strong candidates.

What will I create, and what does success look like in year one? You will build the firm's internal editorial calendar, messaging standards, and communication playbooks that guide new teams from first announcement through their first 100 days. In your first year, success means a working editorial calendar aligned with firm priorities, a repeatable playbook for firm growth and integration, and clear metrics showing how internal communications reach and engage employees.

The expected salary range for this position is $110,000 to $120,000 annually.

Required Qualifications

• Bachelor's degree in Communications, Journalism, Public Relations, Marketing, English, or a related field, or an equivalent combination of education and experience
• 10+ years of progressive experience in internal, corporate, or employee communications
• Experience advising senior leaders and developing executive communications, including writing on their behalf and influencing without direct authority
• Demonstrated experience leading employee communications through significant organizational change, such as rapid growth or integrating new teams
• Strong writing, editing, and storytelling skills, with sound judgment and discretion when handling confidential information
• Experience managing internal communication channels and applying brand voice and visual standards, using tools such as an intranet, SharePoint, Microsoft Teams, and Adobe Creative Suite
• Strong project and program management skills, with the ability to manage multiple concurrent priorities

Preferred Qualifications

• Experience in an architecture, engineering, or design firm
• Experience supporting communications in a growing, multi-office organization
• Familiarity with AI-powered communications tools and interest in evaluating emerging technology to improve efficiency
• Experience creating recruitment marketing or employer brand content

Did you know that some people hold back on applying to jobs if they don't meet 100% of the listed requirements? We don't want you to hold back! If you check most of the qualifications above and believe you could successfully do the work, we encourage you to apply!

Position Responsibilities

• Lead the firm-wide internal communications strategy and editorial calendar, aligning messaging with firm priorities across all offices
• Plan, write, edit, and distribute firm-wide announcements, campaigns, and employee stories that reinforce Cushing Terrell's mission, values, and culture
• Partner with firm leaders to develop executive messages, talking points, message cascades, town halls, and all-firm meeting communications
• Build and maintain communication playbooks for firm growth and integration, covering announcement, welcome, day one, the first 100 days, and ongoing integration, while protecting confidential information
• Advise the People team and firm leaders on internal communications, and coordinate employee-facing communications during emergencies with the Director, External Communications
• Manage content, standards, templates, and governance across internal channels, including the intranet, email, Microsoft Teams, and video
• Develop recruitment marketing content with the Talent Acquisition team and partner with the Director, External Communications to keep a consistent brand voice internally and externally
• Measure communication reach, engagement, and effectiveness, manage the internal communications budget with the Chief People Officer, and recommend improvements to channels and tools, including AI-powered tools

Working at Cushing Terrell

Cushing Terrell is a multidisciplinary design firm with 17 offices and more than 500 team members who bring together their expertise to deliver holistic built environments. Leveraging our influence as designers, we work to create sustainable systems and spaces that help people live their best lives.

Why Cushing Terrell

At Cushing Terrell, we empower creative designers to discover imaginative, responsible, first-of-their-kind environments. But more than that, we support a strong, cohesive team, from our design professionals to our business operations staff. Together, we champion diversity, equity, inclusion, and belonging, placing people at the center of our practice, thus our tagline, 'design meets you.' Together, we find joy in uncovering imaginative solutions for the people who work here, the people we work for, and the planet as a whole. We offer a competitive benefits package, work opportunities in a variety of locations and markets, and a company culture that celebrates all the unique viewpoints and personalities that make up our talented team.

Things to Note

*Actual pay will be determined based on the candidate's years of experience, licensure status, location, level of proficiency, and other job-related factors (as permitted by law). This position is also eligible for an annual performance bonus.

**Applicants must be currently authorized to work in the United States on a full-time basis. Cushing Terrell will not sponsor applicants for work visas.

***The majority of the time, a person in this role will be sitting in an office with limited physical requirements. This may require individuals to bend, stretch, twist, and reach.

Cushing Terrell is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, or national origin, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Contact View phone number on click.appcast.io if you require assistance or accommodation during the employment application process.

Note to recruitment agencies: Cushing Terrell does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Cushing Terrell without a prior written search agreement will be considered unsolicited and the property of Cushing Terrell.