General Manager- Boston / Northeastern United States
$65k - $75kESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Location: Boston / Northeastern United States Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES
Pay Ranges
Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
$65-$75K Annually
POSITION PURPOSE AND SUMMARY Location: Boston / Northeastern United States Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES
- Demonstrates and promotes 100% commitment to providing the best possible experience for our guests
- Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives
- Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards.
- Completes daily room and Guest Ready room inspections.
- Manages ESA Brand Standards and processes while pursuing continuous improvement.
- Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed.
- Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance.
- Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition.
- Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner.
- Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables.
- Provides team members with the necessary tools and supplies to perform their jobs.
- Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors
- Efficiently manages rooms to keep all guest rooms in service.
- Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards.
- Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely.
- Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities.
- Upholds and enforces ESA standards and policy compliance at the hotel level.
- Ensures bank deposits are completed in accordance with company policy
- Completes competitive surveillance (Sales Drive Bys)
- Reviews in-house rates.
- Adheres to federal, state and local employment related laws and regulations.
- Performs duties in all aspects of hotel operations as needed
- Directly manages an Assistant General Manager / Team Leader.
- Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues.
- Weekly Pay!
- Quarterly Bonus (Metrics Based)
- Competitive Wages
- Great working environment
- Employee Recognition Programs
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Health Care and Dependent Care Flexible Spending Accounts
- Employer Paid Basic Life and AD&D Insurance
- Employer Paid Long Term Disability
- Optional Employee Paid - Voluntary Benefits
- Short-Term Disability
- Buy-Up Long-Term Disability
- Supplemental Life Insurance
- Dependent Life Insurance
- 401(k) Savings Plan
- Paid Time Off
- Employee Assistance Program (EAP)
- Employee Perks Program offering discounts to major companies
Pay Ranges
Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
$65-$75K Annually
Vacancy posted 18 hours ago
Similar jobs that could be interesting for youBased on the General Manager- Boston / Northeastern United States in Littleton, MA vacancy
$65k - $75k
...PURPOSE AND SUMMARY Location: Boston / Northeastern United States Responsible for the overall success... ...guest satisfaction targets and managing the overall customer experience. This... ...Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES...SuggestedWeekly payMinimum wageTemporary workLocal areaFlexible hoursESA Management, LLC
Acton, MA18 hours ago$20 per hour
...Operations Supervisor - Residence Inn Boston Concord Job Category : Rooms... ...provide support to the Hotel Manager with administrative duties,... ...portfolio operating across 9 states. With our continued growth and... ...growth and opportunities. General Responsibilities: Assist in the...SuggestedHourly payFull timeLocal areaFlexible hoursNight shift$60k - $65k
...global warming. We currently operate 11 restaurants in the Boston area, a Commissary Kitchen in Cambridge, and a local Meal-Box... ...freezers or microwaves. We’re currently looking for a Multi-Unit General Manager for our Sudbury, MA and Westford, MA restaurant kiosks...SuggestedWeekly payFull timeCasual workLocal area$90k - $160k
Position Summary As an Account Manager/Business Development Representative you will be responsible for generating new business and sales... ..., smart enterprises, and smart venues for clients across the United States. Our innovative, passionate, and technical culture allows us...SuggestedFor contractorsLocal area$80k - $85k
...environmental company in the United States for three consecutive years,... ...of water, waste, and energy management services, including water... ...North America. Headquartered in Boston, Veolia has more than 10,000... ...environment. Must have a general knowledge of budget preparation...SuggestedFull timeLocal areaFlexible hoursShift workNight shiftVeolia North America
Hudson, MA2 days ago$85.05k - $116.55k
...goals to acquire, retain, and grow the business. As a Branch Manager (BM) , you will lead your team in exceeding customer... ...mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ( . Some...Local areaFlexible hoursAfternoon shiftCitizens Careers
Acton, MA2 days ago- ...Operations Manager Since 1953, Ferguson has been a source of quality supplies for a variety... ...and high-performing business unit environment. Business Accountabilities... ...higher in certain locations based on local or state wage requirements. The Company is an equal...Hourly payFor contractorsWork at officeLocal area
FERGUSON
Devens, MA4 days ago $148.63k - $232.47k
...will be located in our Boston office and will be responsible for managing and developing a group of... ...work location within the state. Equal Employment... ...TTY, may dial 711 in the United States. Instruct the TTY... ...HR Solutions Center at General Policy Inquiry - Employee...For contractorsWork at officeLocal areaImmediate startVisa sponsorship$4,743.9 - $10,436.8 per month
Operations Manager - Industrial Team (Davenport, Massachusetts) Position Summary Lead the... ...best practices for the Industrial business unit. Lead continuous improvement initiatives,... ...eligible. Wage compliance with local and state regulations. Equal Employment Opportunity...Work at officeLocal area$101k - $151k
Job Title: Operations Excellence Manager Location: WMFTS - USA - Supply - Devens, MA Location... ...characteristics as outlined by federal, state, or local laws. This policy applies to... ...! Our inclusive culture and values, unites us, guides our decisions and inspires us...ApprenticeshipLocal area$160.1k - $220.2k
...partners in AI and high-performance computing. United by a shared purpose, our teams are... ...environment with a dynamic mix of steady-state production and new product introduction pilot... ..., documentation control, materials management, warehousing, and shipping & receiving Meet...Contract workTemporary workVisa sponsorshipFlexible hours$190k - $210k
...including investigations, CAPA and Change Management. Support implementation and execution... ...exceptional cases, compensation may exceed the stated range. All full‑time employees are... ...role must be authorized to work in the United States without further employer...Full timeWork at officeLocal areaDay shift$10 per hour
...Description Job Description Business Operations Manager: U.S. Cold Spray Solutions Business Unit Company Summary Triton Systems, Inc combines... ...identity and the lawful right to be employed in the United States. Further, because in this position you may be given...Contract workFor contractorsFor subcontractor- Overview Position: Commercial Account Manager / Business Development Manager. The role focuses on generating new business and selling high... ...status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-...For contractorsLocal area
- ...General Manager – Concord NH An established hospitality group is seeking a General Manager to lead a vibrant, high-volume restaurant known for its elevated casual dining and guest-focused culture. This is an outstanding opportunity for an experienced hospitality professional...Casual workShift work
Nbutexas
Westford, MA1 day ago - HR Communications and Engagement Manager Cynosure Inc, 5 Carlisle Rd, Westford, Massachusetts, United States of America The HR Communications and Engagement Manager is the voice of Human Resources to employees across Cynosure Lutronic, owning how the company communicates...Work experience placementWork at officeRemote work3 days per week1 day per week
$20 - $30 per hour
...maintenance standards. Your job will include: Manage a team of maintenance team employees and... ..., including water heater and HVAC units in common buildings, lawn mowers, weed eaters... ...compensation for this position in the states of CA, CO, IL, MD, MN, NY, and WA is: Hourly...Hourly payWork experience placement$183.34k - $211.53k
...Director Of Market Development Boston, Massachusetts, United States New Leaf Energy is an experienced clean energy developer that partners with... ...minimal supervision. Able to multi-task and effectively manage multiple assignments occasionally under time constraints...Long term contractWork at officeLocal areaImmediate startWork from homeFlexible hoursShift workNew Leaf Energy, LLC
Lowell, MA3 days ago$138.8k - $215.9k
...& Incentives Advisory ( team is looking for a Senior Manager with a background managing state tax credit and incentive projects and driving business... ...any of our office locations or remotely from within the United States. As a State C&I Senior Manager in our Tax Credits...Work experience placementWork at officeLocal areaRemote workRelocationCherry Bekaert
Bedford, MA2 days ago- Digital Training Facility Manager [DTFM] - Devens RFTA, MA (CONUS ) - Digital Training Facility... ...and oversight at/for the assigned DTF. Units use DTFs to conduct training that... ...Citizenship Required - You must be a United States Citizen Excellent oral and written communication...For contractorsTraineeshipWork at officeWorldwide
$110.2k - $151k
..., automation, and operations, united by a shared commitment to quality... ...Purpose The Global Category Manager (GCM) - Construction &... ...negotiations and contract execution for general contractors, MEP... ...incentive programs, and local/state economic development negotiations...Contract workFor contractorsFor subcontractorLocal area$28 - $32 per hour
...successful execution of customer programs by managing the administrative and financial... ...exceptional cases, compensation may exceed the stated range. All full‑time employees are... ...this role must be authorized to work in the United States without further employer sponsorship...Hourly payFull timeLocal area$28 - $32 per hour
...Specialist supports the successful execution of customer programs by managing the administrative and financial processes that enable... .... Applicants for this role must be authorized to work in the United States without further employer sponsorship. Veranova is an Equal...Hourly payFull timeContract workLocal area- ...manufacturing facilities across several states. Translate corporate objectives into measurable... ...Lead, coach, and develop plant managers, operational leaders, and cross-functional... ...granted asylum or refugee status in the United States. Candidates with aerospace manufacturing...Permanent employmentLocal area
MinebeaMitsumi Companies
Lunenburg, MA2 days ago $55.75k - $83.63k
...solving and team building activities Participates in Performance Management Process (PMP) Carries out and supports company policies,... ...information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier....Local areaRyerson Holding
Devens, MA2 days ago$100k - $125k
...Job Description Job Description Seeking an experienced General Manager for a Restoration Company in Littleton, Mass area. Requirements: ~5+ years as a GM for a company or business unit that sells B2B in the commercial marketplace. ~ This is a turn around...$90k - $115k
...Senior Security Manager Applied Research Systems has an exciting... ...security, acquisition security, general security, physical security,... ...would not be able to deliver state-of-the-art results for our mission... ...and accurately by receiving units. Assist with researching, processing...For contractorsFlexible hoursNavstar
Bedford, MA3 days ago$91k - $136.5k
...-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and... ...Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors...Hourly payFlexible hoursShift workNight shiftAmazon
Littleton, MA1 day ago- ...Location Must be based in the Midwest or Western United States. Job Summary & Scope Drive the sales of service programs/products to meet/... ...individual and/or team service sales targets and goals. Track and manage sales opportunities from lead to finalization of service...
PEAK Technologies
Littleton, MA23 hours ago $22 per hour
...Job Description Job Description General Manager Step 1: Phase 1 Certification Begin by... ...unlimited potential for growth in our multi-unit franchise system that continues to grow... ...practices are conducted according to state and federal laws and consistent with Jersey...Full timeWork at officeLocal areaShift workDay shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager- Boston / Northeastern United States. Be the first to apply!
