Dental Implant Coordinator

Mountain State Oral & Facial Surgery, Greater Charlotte Oral & Facial Surgery, Greater Ohio Oral & Facial Surgery and The Facial Centers-supported by P3 Partners-form a leading network of providers specializing in advanced oral, maxillofacial, and facial cosmetic care across West Virginia, Virginia, Kentucky, Ohio, and North Carolina. With decades of combined experience and a shared commitment to clinical excellence, our board-certified surgeons and expert teams deliver a full scope of services, including dental implants, wisdom teeth removal, corrective jaw surgery, and cutting-edge facial aesthetic procedures.

Across our multiple state-of-the-art locations, we prioritize personalized, patient-centered care in a welcoming and compassionate environment-helping individuals restore function, enhance appearance, and improve overall quality of life. Behind the scenes, P3 Partners provides dedicated administrative and operational support, empowering our practices to deliver exceptional care while continuing to grow and innovate.

As a rapidly expanding organization, we are committed not only to outstanding patient outcomes but also to creating a workplace where employees can thrive. We seek team-oriented, positive professionals who excel in collaborative, patient-focused environments and are passionate about growth, communication, and excellence at every stage of their careers.

Position Summary: The implant coordinator is considered a subject matter expert and consultative sales professional of Dental Implants. The Implant Coordinator is responsible for shaping the experience of our prospects and patients.
Duties and Responsibilities:
• Coordinate pre-op appointments with patients' dentist.
• Schedule any surgical planning required between OS and dentist.
• Take models, CTs, etc. as requested by surgeon.
• Consult with patients scheduled for Implant Consults.
• See implant recheck patients.
• Handle incoming implant post op concerns.
• Assist doctors in implant placement cases as needed.
• Handle implant release appointments.
• Train office staff on implant surgical procedures.
• Monthly staff training with office staff.
• Call all implant patients post operatively and document.
• Answer incoming calls from restorative dentists
• Attend Implant seminars
• Coordinate restorative cases with implant rep
• Assist with restorative cases at dentist's office as requested.
• Maintain all implant equipment/ surgical kits
• Prepare upcoming cases per the doctors' specifications
• Pull implants for upcoming cases.
• Complete a weekly implant inventory/ order
• Scan out implants used daily.
• Coordinating "Free" Impression Copings to restorative.
• Assist dentist with coordinating proper restorative parts needed for upcoming cases.
• Maintain Implant restorative parts inventory.
• Maintaining supply patient education materials/ implant folders.
• Maintaining implant models.
• Schedule and conduct implant lunch and learns with restorative offices.
• Process all implant treatment checklists.
• Enter all patients into stage tracking
• Process and maintain log of all returned (failed) implants
• Process all implant release letters
• Process all implant placement letters
• Maintain stage tracking log
• Enter all implants placed into WINOMS
• Follow up with insurance department on outstanding implant preauthorization's.
• Maintain a log of all replacement implants/ implants donated by Implant Company.
• Maintain Implant inventory- reconcile per SOP
• Following up with implant patients who have missed appointments
• Tracking bone graft patients, following up on missed appointments.
• Keep count current for implants placed month to date and year to date.
• Send out mailings/invites as requested.
• Assist in planning implant educational events

Requirements
Required Skills and Abilities:
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Excellent organizational skills
• Must be detail-oriented
• Must maintain professionalism at all time
• Must maintain training/ continuing education requirements
• Ability to function in fast paced and/ or stressful work environment
• Must adhere to company policies and procedures and safety guidelines
• Ability to operate a motor vehicle
• Reliable transportation available to utilize for work if needed
Education and Experience:
• High School Diploma
• 2+ years dental experience as a treatment coordinator, financial coordinator, surgical assistant or as a dental sales representative.
• Licenses/Certificates: DAANCE, N20 and CPR preferred.
• Current valid driver's license
Physical Requirements
• Prolonged standing and walking
• Frequent bending and twisting
• Must be able to lift and carry up to 50 lbs.
• Can physically assist patients including lifting, pulling, holding
• Ability to retain firm grip on instruments for extended periods of time up to 1 hour
• Dexterity to grab, hold, adjust, tap, feel, and pick up instruments frequently
• Ability to operate motor vehicle

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Flexible Benefits Plan (FSA, HSA)
• Tuition Assistance
• Continuing Education
• Annual Scrub Allowance
• Paid Time Off (Vacation & 6 Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Bereavement Leave
• Training & Development
• Free Food & Snacks
• Wellness Resources