Sales Support Associate

Job Description

Job Description

Please note that this position is located in Rome, GA and moving expenses are not approved.

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Position Summary:

TYM North America, Inc. located in Rome, Georgia is seeking a skilled and experiences Sales Support Associate to join our Sales team. This role offers an exciting opportunity for a sales professional to support our sales team to ensure smooth operations and effective customer service. The ideal candidate will possess excellent communication skills, attention to detail, and a deep understanding of the sales cycle. This role is a customer-facing role, having daily contact with both internal and external customers. 

Job Function: 

• Provide day-to-day support to the sales team by processing dealer inquiries and orders and coordinating with internal departments to ensure timely delivery of TYM products. 
• Build and maintain strong relationships with dealers by understanding their needs, addressing concerns, and providing exceptional service throughout the sales process. 
• Create sales orders in SAP System, ensuring accuracy. 
• Verify legitimacy as to model and term structure. 
• Function in accordance with established standards and procedures. 
• Completes other duties as assigned to support company objectives.

Qualifications:

• Proven experience in sales support, preferably in the manufacturing industry.
• Strong understanding of OEM sales processes and customer relationship management.
• Experience with SAP, or another ERP is preferred.
• Experience in Microsoft Office Suite and CRM software; experience with Salesforce is a bonus.
• Strong analytical and problem-solving skills.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Excellent communication, negotiation, interpersonal, and organizational skills
• High school degree or equivalent; bachelor’s degree or some college preferred.

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. This job description also does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of job change.

TYM-North America is an Equal Opportunity Employer that is committed to Diversity and Inclusion in the Workplace.