Skilled Technician

The role holder demonstrates core skills, knowledge, and competence in all role requirements, and is improving capability and proficiency. Is technically trained for “Standard” jobs but may not have put all training into practice and is exposed to “complex” jobs with supervision. Requires further support, development and supervision to meet targets and complete new or unfamiliar tasks. Responds effectively by understanding and listening to customer needs to deliver great service. Finds appropriate opportunities to present and sell Value Added Products and Services (VAPS). Understands company policies and procedures and complies with them. Understands and works towards branch and personal KPIs. Maintains tools and related kit in good condition. Carglass® is a member of Belron® Group, the world’s largest vehicle glass repair, replacement and recalibration company spanning 40 countries across 6 continents. With a unique focus on delivering quality customer service and a commitment to our values, culture and sustainability, Carglass® is the leading provider in: Austria, Belgium, Brazil, Chile, Czech Republic, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Indonesia, Latvia, La Reunion, Lithuania, Luxembourg, Morocco, The Netherlands, Portugal, Russia, Serbia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, Ukraine. #J-18808-Ljbffr Carglass GER 1