Windows System Engineer

We are seeking a seniorlevel Windows and Print Services engineer to support and maintain a largescale, enterprise printing environment. This role requires deep handson experience with Windows Server print infrastructure, enterprise endpoints, and Tier 3 troubleshooting in production environments. Prior healthcare experience is a plus but not required.

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Required Skills & Experience

Core Technical Experience

Strong handson experience with:
Windows Server (including Print Services role)
Windows 10 / Windows 11 in enterprise environments
Centralized print servers supporting large production user populations

Printing & Device Expertise

Handson experience with:
HP enterprise printers
Printer driver management, with strong preference for HP Universal Print Driver
TCP/IP printing, including queue creation and troubleshooting
DNS fundamentals as related to printing
SNMP basics for printer status and monitoring

Support & Troubleshooting

Demonstrated ability to operate independently at a Tier 3 support level
Rootcause analysis of complex print failures
Performance and stability troubleshooting
Support of missioncritical printing environments


Nice to Have Skills & Experience

Experience with Group Policy related to printing and endpoint configuration
Prior experience in healthcare or other regulated environments
Familiarity with printing in VDI environments
Exposure to IGELbased printing or nontraditional endpoint platforms


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.