Sales Associate

Overview At Five Below our growth is a result of the people who embrace our purpose: We know life is better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low you can always say yes to the newest, coolest stuff. Five Below has over 20,000 associates who work here and live our values and behaviors that guide the Five Below Way. Culture matters at Five Below, driving a workplace that can inspire you as much as you inspire us with big ideas, energy, passion, and the ability to make the workplace a WOWplace. This role is a center of action for our part-time Sales Associates, who focus on delivering outstanding customer service while driving sales. Responsibilities Greet and assist customers promptly: approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently. Understand and meet customer needs: assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability. Promote store events and promotions: inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales. Resolve customer concerns: address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible. Communicate needs to management: regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner. Support team and company goals: collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment. Qualifications At least 16 years old Available to work a flexible schedule Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices) Good communicator with the ability to engage with customers Able to handle customer interactions and potential issues/concerns courteously and professionally Use basic information-gathering skills to solve problems Ability to learn procedural knowledge acquired through on-the-job training Essential Job Functions Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and place/remove merchandise up to a height of 5-10 feet Frequently ascend/descend ladders to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers in person and by telephone, and with managers and coworkers Frequently move across the sales floor assisting customers and moving merchandise between the stock room and sales floor Ability to work a flexible schedule to meet business needs, including day, evening, weekends, and possibly overnight shifts and travel as required Must be able to identify and follow email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Benefits Explore the benefits information for details on health coverage, financial and personal wellness, and other perks. Equal Opportunity Employer Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Accommodations Five Below is committed to providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation during any part of the employment process, please submit a request and provide your contact information. Details are available through the company’s accommodations process. Position Type Hourly Position Starting At $16.90 Fraud Awareness Please verify job postings on the official Five Below Career Site. Five Below does not solicit financial information from candidates during the hiring process. If you suspect fraudulent activity, visit the official Five Below Career Site to verify the posting. #J-18808-Ljbffr Five Below