Service Delivery Rep

$22 - $24 per hour

Service Delivery Rep

Be the face of customer success—solve problems, drive results, and deliver exceptional service daily.

Company Profile

Arvato is a global leader in supply chain management and e-commerce fulfillment, helping some of the world's top brands in technology, healthcare, beauty, fashion, and consumer products deliver exceptional customer experiences.

What's in it for you?

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

Medical/Vision/Dental/Rx plans
Holiday Pay
Teladoc (online care)
Referral Bonus Incentive
Weekly Pay
401k
And More!

Service Delivery Rep Details:

Temp-to-Hire position
$22.00 to $24.00 / hour
Full Time work available
First Shift ( Monday through Friday from 08:00am to 05:00pm )

Support end-to-end shipment tracking and follow established SOPs
Monitor shipments using dashboards and identify open or aging items
Classify delivery exceptions and follow defined resolution processes
Assist with appointment scheduling and updates
Communicate with carriers using approved templates
Maintain and retrieve shipment documentation
Compile required documentation for cases and escalations with guidance
Perform basic data checks for shipment accuracy
Update systems with shipment status and notes
Document case activity with clear next steps and ownership
Capture initial details for shortages, damages, or discrepancies
Follow SOPs for returns, refusals, and reconsignment requests

Service Delivery Rep Qualifications:

At least two years of Customer Service Experience?
At least 2 years using Microsoft Office; experience in Excel required?
High School Diploma or equivalent
Must display initiative and flexibility to work in a fast-paced environment
- Preferred Qualifications:?
  - Bachelors Degree
  - 3PL, Supply Chain, Logistics or similar experience preferred
  - SAP knowledge
  - Project management experience
  - Strong organizational skills
  - Strong verbal and written communication skills
  - Effective management of time and multi-tasking

Applicant may be subject to a background check
Pre-employment drug screen is required as a condition of employment

*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

How to Apply:

Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at !

Shepherdsville, KY

1707 Cedar Grove Road #9

Shepherdsville, KY 40165

View phone number on us.fitly.work

View email address on us.fitly.work

Apply

Vacancy posted 3 days ago

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