E-Commerce Team Member (Old Town)

Ecommerce Team Member

We are a team of food industry experts, excited to share our knowledge of eating and drinking well.

We pride ourselves in offering well-crafted, locally sourced, globally inspired food in a warm environment of discovery and hospitality that connects people to each other and to their community.

We thrive on caring, responsive service, an insatiable drive for exploration, and creating an inviting, personalized experience for every guest. We welcome you to share in our passion for exceptional, inspired food and invite you to join us at our neighborhood table.

What Were Looking For

A Food Enthusiast who celebrates locally and responsibly sourced products of the highest quality

A Continuous Learner who is eager to collaborate and share in creating an extraordinary hospitality experience

A Health Advocate who can guide guests to options that suit special diets and allergy restrictions

A Community Member who values the power of diversity and the inclusion of our various identities

A Neighborhood Champion who strives to be socially responsible by giving back to our community

A Safety Leader who prioritizes cleanliness and a high level of sanitation for Team Members and Guests

What Youll Do

• Deliver Talk of the Town Guest Service
• Take customer orders through our Doms Go App and select items in a timely manner
• Ensure accurate product selection by choosing the freshest quality items, accurate pricing, and quality packing
• Monitor the workflow of eCommerce orders to guarantee timeliness at customer pick-up or delivery
• Communicate with customers in the case of item substitution or replacement
• Organize items in the order holding area, ensuring items are held at a correct, safe temperature
• Responsible for reporting accurate billing and payment of each eCommerce order to the Team Captain or Lead
• Support a positive shopping experience for customers also shopping in-store
• Maintain a regular cleaning routine for the eCommerce area and equipment

Qualifications

• Experience in a retail eCommerce setting is preferred
• Excellent communication, organization, and planning skills
• Advanced knowledge in utilizing computers and POS technology
• Available to work a flexible schedule including evenings, weekends, and holidays
• Work Authorization in the United States is required.

Physical Demands and Work Environment

• Must be able to perform the following physical activities regularly: walking, standing, kneeling, climbing, balancing, stooping, pushing, pulling, lifting, grasping, and repetitive motions (Walking/Standing 90% and Sitting 10% of the day)
• Frequent movement within the store to access various departments, areas, and/or products
• Physically able to exert up to 50 pounds of force often and exert up to 10 pounds of force constantly
• Occasional exposure to extreme temperatures (including walk-in coolers and freezers), chemicals, and cleaning products

Benefits & Perks (* - for eligible Team Members)

• Comprehensive Health Plans*
• Paid & Floating Holidays
• PTO (Paid Time Off)* and Sick PTO
• Commuter Benefits
• 401(k) with match
• Industry Leading Team Member Discount

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities and requirements and may be amended at any time.

Doms Kitchen & Market is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.

At Doms Kitchen & Market we are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.