Compliance Investigator - Consumer Protection (Real Estate and Mortgage).

About the Position The Compliance Investigator II evaluates and follows up on consumer complaints that come to the DOL through various channels, primarily through stopfraudcolorado.gov. The position conducts investigations of consumer fraud and violations of other Consumer Protection Laws, analyzes intake and referral information to determine the existence of Consumer Protection violations, the scope and pattern of unlawful activity, and the direction of the investigation before making recommendations about next steps. In a multi‑person investigation, the investigator often acts as the case manager/team leader responsible for case file management, data management, case flow from inception to disposition, and overall investigative strategy. Essential Duties Case Investigation: Identify and investigate violations of the Colorado Consumer Protection Act (CCPA) and related state statutes. Analyze consumer complaints and develop investigative strategies. Interview complainants, witnesses, businesses, and others to obtain information for enforcement and compliance. Conduct background investigations of suspects, including research and financial analysis, and compile spreadsheets to summarize financial data. Maintain chain of custody and viability of evidence. Share information, case intelligence, and coordinate with other agencies at the state, local, and federal level. Prepare witnesses, exhibits, and physical evidence for trial; testify and advise attorneys during court proceedings. Real Estate/Mortgage Fraud Investigation: Conduct Consumer Protection investigations related to real estate transactions, broker sales practices, appraisals, mortgage lending, and foreclosure relief programs. Serve as the Compliance Investigator in mortgage lending practices and loan audit to ensure compliance with state and federal laws. Identify, locate, and interview consumers, witnesses, and industry professionals to obtain evidence supporting potential violations. Receive, analyze, organize, and evaluate documentary, financial, and electronic evidence to establish facts and support enforcement actions. Case and Data Management / Report Writing: Analyze and synthesize data or financial records and summarize findings into clear, concise reports, charts, PowerPoint presentations, spreadsheets, and graphs. Write and organize comprehensive reports of investigations, affidavits, warrants, and witness/suspect statements. Prepare charts, PowerPoints, spreadsheets, and graphs reflecting information obtained during an investigation, independently or in collaboration with team members. Lead Investigator and/or Team Leader: Serve as an advisory witness in preliminary hearings, motion hearings, and court trials, assisting the assigned attorney or prosecutor in case preparation. Provide investigative, supervisory, and logistical assistance on assigned cases. Coordinate effort between law enforcement agencies in multi‑jurisdictional investigative projects. Serve as a specialized expert for other agencies in matters related to consumer protection. Outreach and Education: Provide instructional services, technical advice, and training to other governmental agencies. Minimum Qualifications Six (6) years of professional experience in investigation, including review of initial complaints, follow‑up investigation, final recommendation, and further compliance. OR a combination of full‑time college coursework in criminal justice, public administration, or a closely related field and professional investigative experience totaling six years. Preferred Qualifications Working knowledge of real estate transactions, appraisals, mortgage lending, and foreclosure relief programs. Experience with complex, long‑term investigations, establishing strategy, and assembling evidence for enforcement or compliance. Knowledge and experience investigating consumer fraud or financial investigations. Certified Fraud Examiner credential. Ability to compile and evaluate complex data sets using spreadsheets, databases, or other tools. Experience with online research and background assessment tools. Excellent analytical, judgment, decision‑making, problem‑solving, written and oral communication skills. Ability to work with a wide variety of stakeholders. Conditions of Employment Applicants must pass a thorough background investigation prior to appointment. Applicants must possess and maintain a valid Colorado driver’s license. The unit offers flexible work arrangements; new employees are generally expected to work in‑office a minimum of one day per week. The position may require travel, overnight stays, and work outside regular business hours, including early mornings, evenings, weekends, and overnight assignments. Salary Salary is commensurate with qualifications and in compliance with the Equal Pay for Equal Work Act. Benefits Comprehensive physician and dental health plans. Employer‑paid life insurance. Paid holidays, vacation, and sick leave earned each month. Public Service Loan Forgiveness eligibility. On‑site fitness center access. 401(k) and 457 retirement plans. Career advancement opportunities. Professional development and flexible work schedules. Equal Employment Opportunity Statement The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments. Employment opportunities are available to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status. The agency will assist individuals with disabilities with reasonable accommodation requests related to employment. #J-18808-Ljbffr State of Colorado