LAUNDRY ATTENDANT

Job Title

Laundry Attendant

Job Summary

To ensure all linen is properly laundered, dried, folded, inventoried, and stored for use by Owners/Guests of Kohanaiki Golf & Ocean Club.

Job Responsibilities and Standards

The following description of job responsibilities and standards are intended to reflect the essential functions of the position. This outline does not detail every aspect of the position and there may be other responsibilities and duties as assigned.

Job Specifics

• Launder and dry all linen (feed and remove linen from machines).
• Fold and store all linens.
• Wash and dry bath robes, pool towels and lounge chair covers.
• Wash and dry Employees' uniforms and Guest's clothing (IF necessary).
• Iron/Press linen if necessary.
• Prepare Housekeeper linen supply on a daily basis.
• Examine, separate and treat stained linen for redistribution.
• Maintain the cleanliness of the dryers, washers, laundry scale, laundry bins and laundry area.
• Report any machines that are not operating properly.
• Report any short of linen items.
• Attend to and assist in guests' needs when applicable.
• Observe safe working practices and wear protective equipment furnished while performing assigned tasks, as required.
• Perform all other duties as assigned.

Qualifications

• Valid U.S. Driver's License.
• High School Diploma or equivalent.
• Excellent communication skills.
• Must be able to work with people in a modest paced environment.
• Must be able to multi-task.
• Must be flexible and Dependable.
• Must be able to work weekends and holidays.
• 1-2 years Laundry and/or Housekeeping experience preferred.

Customer Service Responsibility

• Ensures that the club's customer service standards are maintained at an exceptional level.
• Presents self in a professional manner including appearance, identification, and general communication and conduct at all times.
• Makes a positive contribution to the work environment through presentation of positive attitude, demonstration of cooperation and teamwork, and constructive approach to daily events.
• Listens effectively, responds to guests' requests in a friendly "can do" manner.

Dependability

• Attendance: Adheres to established schedule of work hours. Follows established procedures for early notification to supervisor when unable to report to work. Call a manager 30 minutes before shift starts to avoid an improper call in.
• Punctuality: Arrives to work at scheduled times and works until authorized to leave.
• Attends all mandatory education/in-service programs and demonstrates understanding of responsibilities through appropriate actions.
• Demonstrates effective communication by utilizing positive verbal and non-verbal skills in all interactions.
• Must be able to work a flexible schedule and extra hours when needed.

Safety

• Demonstrates adherence to the club's safe practice procedures and makes recommendations to improve safety. Reports any unsafe work practice to supervisor.
• Consistently utilizes proper body mechanics in performance of responsibilities, as evidenced by supervisor's observation and no injury to self or others due to improper work habits.
• Follows proper reporting procedures when injured at work. Is aware of the location of material safety data sheets and refers to them when necessary.

Physical and Mental Requirements of the Job

• Must be able to lift up to 50 lbs.

Other Duties

• Assist with any special project as assigned by management.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.

Employee__________________________________ Date_____________