Customer Service Supervisor

SPIROL International Corporation

Danielson, CT

Job Description
Job Description
Do you want to make a difference every day? Would you like to work for a global manufacturer with a world-class approach to people, process and product? Then make SPIROL your new home and career!
At SPIROL, we work with our customers to help them succeed. From automobiles, to hand and power tools, to aerospace and green energy, SPIROL provides the engineered metal fasteners that literally hold the world together.
We are looking for an experienced Customer Service Supervisor to join our team in Danielson, CT. This role is 100% on site.
The Customer Service Supervisor leads the customer service team and is responsible for customer retention through effective execution of SPIROL's Order Fulfillment Process. This individual provides coaching, develops employees, drives process improvement, manages escalated customer situations, supports recruiting and onboarding efforts, and ensures the department meets service objectives.
The successful candidate will have:
3+ years of customer service leadership experience
Manufacturing environment strongly preferred
Experience leading and developing teams
ERP and business systems experience is considered ideal
Strong operational and organizational skills
Proven ability to manage competing priorities
Experience with performance management, coaching, and employee development
WHY SPIROL:
Competitive Compensation Structure
Health/Dental/Vision/Life Insurance
Disability Insurance
401(k) with Company Matching
ESOP Pension
Pet Insurance
Paid time off
Employee Referral Bonus Program
Education Assistance Program
Employee Assistance Program
Careers Video Link:
SPIROL an equal opportunity employer. SPIROL does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Job Posted by ApplicantPro

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Customer Service Supervisor in Danielson, CT vacancy

Call Center Supervisor
$80k - $100k
...Overview We're looking for a Call Center Supervisor to join our Inside Sales team! As a... ...in our industry leading products and services. With weekly and monthly... ...dedicated supervisors. Deliver exceptional customer service by actively listening to customer...
Suggested
Renewal by Andersen | Esler Companies
Wauregan, CT
1 day ago
Key Account Manager
...The Key Account Manager’s primary duty is to manage Winchester’s customer relationships, serve as the primary day-to-day contact, and... ...responsibility is to own and manage the account including all customer service related tasks associated with their assigned accounts including...
Suggested
Local area
Winchester Interconnect
Dayville, CT
6 days ago
Customer Relationship Coordinator
...Customer Relationship Coordinator Come join our family! If you are interested in truly making a difference in a collaborative and rewarding... ...experience through proactive and professional customer service efforts. Execute a number of administrative duties such as making...
Suggested
Work at office
Microbac Laboratories, Inc.
Ballouville, CT
3 days ago
Guest Service Supervisor
$19.1 - $22.31 per hour
...Job Summary: Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and... ...people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief...
Suggested
Local area
Flexible hours
Shift work
Night shift
Global Partners
Thompson, CT
3 days ago
Commercial Lines Account Manager
$65k - $70k
...Agojob requisition id: JR100646**Grow With Us!**At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a...
Suggested
Temporary work
Work at office
The Hilb Group, LLC
Putnam, CT
2 days ago
Account Executive (Rhode Island)
...the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot... ...terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance...
Full time
Work at office
Local area
Peckham Industries
Canterbury, CT
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Supervisor. Be the first to apply!