Hospitality Aide

Job Description

Job Description

We are seeking individuals with genuine empathy and patience to help care for our residents’ needs. Applicants must have a caring approach and be willing to care for the needs of patients and the team. Pillars for successful employment are work ethic, integrity, and competence.

• Receive shift report and resident/room list.
• Complete hourly, eyeball-to-eyeball face checks.
• Document resident location and behavior accurately.
• Knock before entering resident rooms; ensure privacy and dignity.
• Check rooms for safety hazards; place call lights within reach.
• Answer call lights; notify CNA/Charge Nurse if hands-on care is needed.
• Walk halls regularly to monitor and assist residents.
• No eating, drinking, or loitering in hallways or at nurse’s station.
• Report changes in behavior, distress, or missing residents to nurse.
• Confirm with CNA/Charge Nurse before giving food or drinks.
• Review aspiration list for food/drink permissions.
• Pass fresh ice water (confirm fluid restrictions with nursing staff).
• Notify Charge Nurse for thickened fluids as needed.
• No personal phone calls or visitors while on duty.
• Take breaks off the floor at approved times.
• Arrange CNA/designee coverage and notify Charge Nurse before leaving unit.
• Assist with resident smoking as directed.
• Provide linens upon request.
• Empty resident room trash cans at end of shift.
• Keep apron, hand sanitizer, and gloves on at all times.
• Assist with meal times; only feed residents if certified and documented.

• Health Insurance
• Dental Insurance
• Disability Insurance
• Vision Insurance
• Employee Assistance Program
• 401(k)
• Life Insurance
• Paid Time Off

• Telemedicine: $0 co-pay for telemedicine appointments, providing easy access to medical consultations from the comfort of your home.
• Unlimited Assistance: Receive unlimited support for legal, financial, childcare, elder care, and more—designed to support your personal and family well-being.
• Mayo Clinic Programs: Access exclusive programs from the Mayo Clinic, including resources for workouts, lifestyle, mental health, and diet to promote a balanced and healthy lifestyle.

These additional benefits are available to you without reducing your take-home pay!

We only accept resumes and applications submitted directly through our Applicant Tracking System for posted positions. We do not accept unsolicited resumes from third-party agencies, recruiters, or staffing firms. Company employees and hiring managers are not authorized to enter into agreements or otherwise bind the company with respect to recruiting services. Any resumes submitted without a signed written agreement by the Executive Vice President of Recruitment will be considered unsolicited, and no fees will be owed.