Prototyping Technician

About ShineOn At ShineOn, we're on a mission to help everyday people build something extraordinary. We're a print‑on‑demand platform trusted by over 30,000 entrepreneurs who've generated more than $400 million selling unique, personalized gifts. What makes us different? Our obsession with empowering our Merchants - through one‑of‑a‑kind products, world‑class education, and a supportive community that feels more like family. Role Overview ShineOn is seeking a detail‑oriented Prototyping Technician to join our production team. In this hands‑on role you will operate laser and printing equipment, manage the end‑to‑end prototyping workflow inside our Admin production system, and serve as the key technical liaison between internal teams and vendor partners. You will drive prototype projects from concept through completion - conducting time studies, tracking material costs, managing tooling builds and pricing, running structured experiments, and delivering clear updates to leadership. Key Responsibilities Equipment & Production Operate and maintain laser engraving and printing equipment in a production environment Execute prototype builds within the Admin production system, following established workflows and quality standards Order required materials proactively; identify and resolve supply or inventory gaps before they impact timelines Track and report material costs per prototype build, maintaining accurate cost records to support budgeting and purchasing decisions Tooling Build & Pricing Manage the end‑to‑end tooling build process, from specification and sourcing through fabrication and validation Develop and maintain tooling cost estimates and pricing models, factoring in materials, labor and vendor quotes Partner with vendor contacts to obtain competitive pricing and ensure tooling meets quality and production specifications Maintain a tooling inventory log and flag aging, worn, or obsolete tooling for replacement Vendor & Cross‑Functional Coordination Serve as the primary technical contact for vendor‑facing activities, including text and specification reviews on vendor‑supplied equipment Collaborate with font designers and other internal stakeholders to ensure prototypes meet brand and design requirements Escalate vendor or supply issues promptly, prioritizing based on production impact Experimentation & Continuous Improvement Design, execute and document Design of Experiments (DOE) to optimize processes and product outcomes Conduct time studies on production and prototyping processes to establish accurate cycle times, identify bottlenecks, and support labor cost modeling Use time study data to recommend process improvements and validate gains after changes are implemented Identify process gaps and recommend improvements based on experimental data and hands‑on observation Maintain accurate records of test parameters, results and findings Communication & Reporting Provide regular verbal and written project status updates to the production management team Communicate cross‑functionally using email and Slack (internal messenger); ensure all stakeholders are informed of progress, blockers, and priority changes Escalate issues and re‑prioritize workload based on impact, taking direction from the production management leadership chain Adapt quickly to shifting priorities while maintaining quality and throughput Assumes additional responsibilities and performs special projects as needed or directed Qualifications Required Minimum 2‑year technical degree (Engineering Technology, Manufacturing, Industrial Technology, or related field) Hands‑on experience with laser equipment and/or industrial printing equipment Proficiency with or ability to quickly learn production management software (Admin system) Understanding of DOE methodology and structured problem‑solving techniques Demonstrated ability to conduct time studies and apply findings to process improvement or labor costing Experience tracking material costs and building or interpreting cost estimates Experience with tooling builds, tooling pricing, or working with tooling vendors Strong verbal and written communication skills; comfortable with email and electronic messaging platforms Ability to manage competing priorities and escape appropriately based on business impact Self‑starter with flexibility to take direction and adapt to evolving project needs SOP creation and editing Preferred Experience in a custom merchandise, print‑on‑demand, or e‑commerce production environment Familiarity with font design or graphic production workflows Experience working with external vendors and managing vendor communications Exposure to industrial engineering tools such as time‑motion analysis or value stream mapping Proficiency with Slack for team collaboration Laser equipment proficiencies Printing equipment proficiencies #J-18808-Ljbffr Thats No Moon Inc