4G/5G Call Processing Engineer - RAN SME

Position Summary Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations. People | Excellence | Change | Integrity | Co-Prosperity Role and Responsibilities Samsung Electronics America (SEA) is seeking an experienced RAN Systems Engineer to join our Wireless network team. The RAN Systems Engineer will be responsible for the development of product requirements, feature requirements, systems and performance analysis. The incumbent will lead field integration testing efforts (FFA/FIT/FSA) of all 4G/5G key features with customers and drive cross-functional teams to execution until software acceptance is achieved.

• Analyze the customer requirements, convert them into system requirements and capture a detailed design for the development team to support all of Samsung’s product features.
• Deliver technical proposals, technical research/white papers, design documents, operator network design, RFI/RFP, and patent filings.
• Provide product & feature performance analysis, evaluation of new product(s), software releases and third-party product evaluations to build product synergies.
• Review and provide recommendations to improve LTE RAN network performance by evaluating and trending key KPIs; perform trials and provide optimization guidelines.
• Provide expert technical support in the pre-sales process and create compelling technical and commercial solutions in order to help achieve the assigned sales goals and business objectives.
• Translate and communicate highly complex technical design considerations to the Samsung sales team and the carriers’ network business.
• Educate our customers on Samsung’s new products and services both individually and in a team environment.
• Ensure that customer commitments are achieved according to plan.
• Collaborate with various support organizations, logistics, and cross-functional teams from SEA and Samsung HQ to achieve successful new product rollouts and developments.
• Accountable for Tier 3 support; analyzing and troubleshooting scheduler related issues reported from customer labs, field sites and production network.

Qualifications

• Bachelor’s Degree in Computer Science or Electrical Engineering.
• 8+ years of technical experience in Wireless Telecommunication Engineering including 7+ years’ experience in Software Development
• In depth knowledge of RRC, S1-MME, S1-U and X2 protocols and understanding of concepts such as Hybrid Beamforming, Massive MIMO, New Waveforms, LTE-NR interworking & co-existence, 5G Numerologies etc.
• 3GPP RAN product architecture, design, implementation and performance improvements (KPIs).
• Thorough understanding of 3GPP specification for LTE/LTE-A/5G features and protocols.
• Working knowledge of various RF antenna technologies & network optimizations.
• Ability to travel sporadically during the project.

Preferred Qualifications

• Experience with system engineering activities such as feature requirements identification, feature description documentation, parameter optimization, performance analysis, test strategy creation, problem troubleshooting is highly desirable.
• Experience with ongoing 3GPP Rel-15/16 activities is beneficial.
• Strong Programming skills in C desired, experience with memory optimizations, multi-Core programming, assembly language debugging preferred.
• Good understanding of scheduler functionality is beneficial.

Skills and Qualifications #LI-JM1 Life @ Samsung - Benefits @ Samsung -

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