Patient Access Representative II
Pacer Group
Job Description :
Title: Patient Access Representative II
Location: 3020 Children's Way, San Diego, CA 92123
Duration: 13 Weeks
Shift: Night Shift - 5x8 Hours (18:00 - 02:30)
Schedule: Weekends Included Job Summary
Title: Patient Access Representative II
Location: 3020 Children's Way, San Diego, CA 92123
Duration: 13 Weeks
Shift: Night Shift - 5x8 Hours (18:00 - 02:30)
Schedule: Weekends Included Job Summary
- The Patient Access Representative II is responsible for securing and providing accurate information to patients, families, and funding sources. This includes registration, scheduling, and obtaining authorizations for inpatient, outpatient, and diagnostic services.
- The role requires strong customer service skills, the ability to build rapport with diverse populations, and proficiency in administrative and data entry tasks.
- Perform patient registration, scheduling, and insurance verification
- Obtain authorizations for services as required
- Ensure accurate data entry and documentation
- Communicate effectively with patients, families, and internal teams
- Maintain productivity and accuracy standards
- Utilize systems such as Epic and other healthcare platforms
- Experience in a fast-paced hospital or ER setting (preferred)
- Minimum:
- 2 years of healthcare experience, OR
- 1 year of experience in a specific department or call center environment
- Knowledge of:
- Managed care health plans
- Scheduling, registration, billing, and claims processes
- Insurance verification, eligibility, and authorization requirements
- Basic knowledge of medical terminology OR at least 6 months of healthcare experience
- Proficiency with computers and data entry
- Familiarity with Epic (preferred)
- High School Diploma, GED, or equivalent
- Ability to work in a high-volume Emergency Department environment
- Flexibility with scheduling and minimal requested time off (RTO)
- Strong interpersonal and customer service skills
- Ability to work with diverse socio-economic and cultural populations
Vacancy posted 4 days ago
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