Optician

This is a full-time position following the assigned school districts school year and paid all year round.

(Monday through Friday 7:30am - 4:00pm)

The school year includes all working days for teachers, including remote work days, and is subject to potential modifications throughout the school year.

Join Our Team as an Optician!

Are you passionate about helping people see their best? We’re looking for a skilled and friendly Optician to make a real difference in our patients’ lives. In this role, you’ll:

• Fit, adjust, and dispense eyeglasses with care and precision
• Fill contact lens prescriptions provided by Optometrists or Ophthalmologists
• Recommend eyewear that suits each patient’s style and needs
• Take accurate measurements for a perfect fit
• Teach patients how to properly wear and care for their glasses or contact lenses

If you enjoy working closely with people and have an eye for detail, this is the perfect opportunity to showcase your expertise and provide exceptional service.

About Us

Health Partners of Western Ohio is an independent, non-profit and community-directed organization. We serve low-income areas and places without access to care. We’re led by a volunteer Board of Directors. Most of our board members are also patients.

Our Mission is to eliminate gaps in health outcomes for all members of our community by providing access to quality, affordable, preventive and primary health care.

What We Offer

• Paid Time Off (PTO)
• Insurance (Medical, Dental, Vision, Life and Supplemental Insurances)
• 403b Retirement with up to 8% match (starts at 3% and increases with time of service at HPWO)
• Annual Reviews and Increases
• Mileage Reimbursement – Work related travel
• Employee Assistance Program
• Referral Bonus – Earn more by expanding our team
• Eligible to apply for the Emerging Leaders Program after 1 year of service
• Annual Continuing Education Money ($3,000) - that can be used for licensures, memberships, CE classes and travel expenses (pro-rated first year of employment)
• UpToDate – latest medical info at your fingertips. (applicable positions only)
• FTCA Malpractice Coverage

Education / Certification

• State license or certification to practice as an Optician.

Required Knowledge

• Successful completion of in‑house training.

Skills / Abilities

• Ability to operate specialized equipment.
• CPR - BLS (basic life support) required.
• Strong customer services, interpersonal, sales and communication skills.
• Ability to work as a team member.
• Computer experience is desirable.
• Ability to work with a culturally diverse group of people.
• Must be willing to work flexible hours as required by position.
• Ability to lift 20-50 pounds.

Essential Functions and Basic Duties

• Assume quality of care for all patients.
• Obtain and review patient prescriptions from Optometrists and Ophthalmologists.
• Obtain patient information and measurements of the ocular area.
• Recommend frames or contact lenses that suit the patient’s style, face and specifications.
• Recommend specialized eyewear for sports and occupational use, inform and recommend tints and anti‑reflective coatings.
• Orders and dispenses glasses.
• Adjust and fit frames according to the prescriptions and the patient’s specifications, as well as to suit the patient’s face.
• Prepare work orders to use to manufacture the lenses.
• Use specialized equipment, such as calipers, lensometers and lens gauges.
• Keep an inventory on frames and contact lenses to ensure product variety and customer satisfaction.
• Repair broken frames.
• Educate patients on how to wear and maintain glasses and contact lenses.
• Perform administrative duties, such as managing prescriptions, patient records, and insurance.
• Submit necessary documentation to insurances to obtain replacement glasses as necessary.
• Provide clinical support to Optometrist as permitted by state license.
• Collaborate with schools to support the provision of vision services for children throughout Health Partners service areas.
• Assist with the setting up of mobile equipment.
• Document all patient care provided according to policy.
• Adhere to the Health Partners of Western Ohio Integrated Health Care Philosophy.
• Participate in Performance Improvement/Risk Management Program.
• Utilize supplies in a cost‑effective manner and has responsibility for ensuring that the vision department stays within budget.
• Establish and maintain professional working relationships with other members of the vision care team.
• Participate in continuing education and professional growth.
• Maintain knowledge of, and comply with, personnel and Vision policies and procedures.
• Adhere to the standards and polices of the Organizational Privacy/Security and Compliance Programs, including the duty to comply with applicable laws and regulations (HIPAA, OSHA, OIG guidelines, other State and Federal laws).
• Provide services in the office and throughout the community in an outreach manner.
• Travel will be required to provide vision services.
• Will be responsible for driving HPWO vehicle to provide services.
• Follow all policies and procedures related to company vehicles.
• Primarily works at assigned location. Will work at other sites as needed to support organization operational requirements.
• Meets and maintains expected productivity.
• Implement organizational quality measures to uphold high standards of patient care.
• Performs other duties as assigned.

Work Environment

Work is mostly sedentary demanding sitting, some walking, lifting, and bending. Those physical movements and the degree of mobility, manual dexterity and hand‑eye coordination normally associated with duties in an office setting will be performed on a repetitive basis. This also includes bending, twisting, reaching, lifting, pulling, pushing, and walking. The ability to distinguish letters and symbols as well as the ability to utilize telephones, computer terminals, fax machines, and copiers is required. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. Working under stressful conditions, as well as irregular hours, may be required.