Shift Manager

Job Overview We are moving beyond the classic fast‑food experience. As a Shift Manager at Wendy’s, you’ll bring energy, service excellence, and operational results to a fast‑moving restaurant. Responsibilities Act as the front‑line leader and accountability partner for all shift activities. Handle all customer interactions—positive or negative—delivering the right solution. Onboard new team members, ensuring they cover safety, quality, and operational standards. Maintain food‑safety standards and procedures throughout the shift. Travel to other Wendy’s locations or area office as needed. Stand and move for the majority (or all) of your shift, lift up to 25–50 lbs as required, and handle weather‑related duties such as drive‑thru weather conditions. Operate branded equipment such as headsets, registers, and grills while following brand standards. Qualifications At least one year of restaurant work experience. High school diploma or GED (college or military experience also welcomed). Proven leadership, management, and organizational experience in a fast‑paced environment. Strong problem‑solving, customer service, and decision‑making skills. Proficiency at providing and receiving direction. Flexible work availability. Required Abilities & Work Conditions Willingness and ability to travel to additional Wendy’s locations. Physical capability to stand and move most of the shift, lift 25–50 lbs, and work in various weather conditions. Use of a headset, register, grill, and other equipment in compliance with brand guidelines. Benefits & Compensation Weekly pay and direct deposit or pay cards. Competitive wages and advancement opportunities—over 50 % of managers promoted from within. Flexible schedules and work‑life balance. Fun, energetic work environment with focus on culture. Paid time off and other leave programs. Diversity & inclusion training, age‑inclusive culture. Desired Qualities Team player, punctual, friendly, honest, reliable, detail‑oriented, and eager to learn. Strong interpersonal, verbal communication, and multitasking skills. Impressive work ethic and upbeat, engaging personality. We are a proud equal‑opportunity employer. All races, religions, nationalities, genders, and LGBTQ+ community members are welcome. We provide reasonable accommodations to enable people with disabilities to perform essential job functions. For more information on specific equipment or job requirements, please consult the full job description or speak with the hiring manager. #J-18808-Ljbffr Workstream