Medical Appeals Supervisor

Job Title: Appeals Supervisor


Location: Remote (U.S. - all states)


Industry: Healthcare Operations / Payment Integrity


Pay: $21 - $23 / hr + quarterly bonus eligibility


Benefits: This role is eligible for Health, Dental, Vision, 401K

About Our Client


Addison Group is partnering with our client, a growing organization in the healthcare payment integrity space, to hire an Appeals Supervisor. This role supports a highvolume appeals team and plays a key part in ensuring accuracy, workflow efficiency, and team development. The company offers a collaborative environment, ongoing training, and longterm stability.


Key Responsibilities

• Lead daily operations for the appeals and audit team, ensuring timely case handling
• Review team workloads and assign new appeal files through email or fax
• Monitor communication channels and respond to internal and external inquiries
• Collaborate with leadership on department initiatives and special projects
• Provide coaching, performance feedback, and corrective action when needed
• Support continuous training and development for team members

Qualifications

• 2+ years of leadership experience in a healthcare or medical operations setting
• Experience supervising 15-20 employees in a productiondriven environment
• Strong understanding of claims and appeals workflows (client will train on niche processes)
• Confident leader who can take initiative and hold team members accountable
• Strong communication skills and comfort navigating multiple systems
• No coding or clinical background required

Additional Details

• Schedule: 8:00 AM - 4:30 PM CST
• Start Date: ASAP
• Employment Type: Direct hire
• Work Environment: Fully remote
• Systems: Proprietary internal platform (userfriendly)
• Training: Week 1 compliance and onboarding, followed by ongoing development
• Bonus Eligibility: Based on team performance metrics
• Internet Stipend: $40/month

Perks

• Remote work flexibility
• Quarterly performance bonus
• Ongoing training and professional development
• Supportive leadership and collaborative team culture
• Stable, longterm opportunity with room to grow

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.


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