Assistant Director of Financial Aid

Title of Position: Assistant Director of Financial Aid

Department: Financial Aid

Reports to Supervisor: Director of Financial Aid

FLSA: Exempt

Holy Cross College's Mission: The Mission of Holy Cross College is to educate and form global citizens with the competence to see and the courage to act. Holy Cross is a Catholic college that advances the apostolic mission of the Brothers of Holy Cross. Our practical, experiential, liberal arts curriculum applies timeless truths to contemporary life and leads people to wholeness in the image of Christ.


Central to our mission is an encompassing commitment to uphold the legacy of the Brothers of Holy Cross and the charism, mission, values and traditions of the Congregation of Holy Cross. Embracing this mission, we strive to live out the following aspects of our shared vocation. First, all members of our Holy Cross College Community are called to be educators in the faith, directing our efforts to the educational approach first developed by Blessed Fr. Basil Moreau, which underscores the formation of the mind and heart, for the Holy Cross College community. We desire to be a community that supports one another in developing excellence in our area of specialty and wholeness in our human dignity through relationships of collegiality and collaboration. As a community, we are stewards of the charism of the Congregation "to renew the Christian faith, to regenerate society and bring about better times." At the College, your role and responsibilities are witness to how we seek to join our gifts together and build a community that honors every person's contribution to this shared mission, the common good of the College, and the well-being of our students.


Our hiring practices reflect this missional commitment to being a Christ-centered institution.


All administrators, faculty and staff are called to assist students in their formation to be Christ-like students and thus must embrace and advance the Holy Cross mission of the College in all professional activities.

Typical Schedule : This is a full-time position. Occasional evenings and weekends will be necessary to meet the needs of the financial aid department.


Purpose: Assist the Director of Financial Aid in administering federal, state, and institutional financial aid funds and services, and oversee document management. Determine student eligibility for various types of financial aid; awards and distributes funds that apply. Assist and provide direction for the operational functions of the department and manage department work-study staff as appropriate.


Essential Job Duties :

• Provide leadership and assist in all stages of the applicant process, including analyzing applications, determining eligibility and packaging financial aid, compiling internal and external reporting, entering data, and reviewing satisfactory academic progress of students.
• Assist in the finalization of all financial aid packages.
• Provide detailed information to students and families on application procedures and eligibility for aid, costs and affordability options, and institutional, state and federal aid policies and procedures.
• Manage assigned financial aid programs and provide reporting to internal and external partners.
• Administer the college's Satisfactory Academic Progress (SAP) policy with the assistance of the Director.
• Assist the Director of Financial Aid in preparing for audits.
• Assist the Director of Financial Aid with maintaining industry best practices by staying in compliance with federal and state regulations.
• Provide support in identifying departmental needs and implementing policies and procedures.
• Processes withdrawal and readmit paperwork utilizing Federal databases to monitor loan history, determine FAFSA completion and calculate federal refund/return amounts.
• Assist in maintaining all forms of communications (phone, email, website, forms, brochures, social media, etc.) to ensure policies and procedures are clear, updated, and within compliance with federal and state regulations.
• Assist the Director of Financial Aid with any additional duties as needed to ensure compliance and management of the financial aid office.

Minimum Education, Skills, and Ability:

• Bachelor's Degree
• Two to three years of experience working in a financial aid office
• Strong knowledge of federal and state regulations governing various types of aid.
• Demonstrated ability to communicate effectively in various settings (one on one, small groups, and public presentations).
• Highly motivated and self-directed with the ability to collaborate with a diverse group of students, parents and colleagues.

• Possess a high attention to detail with experience in managing complex projects
• Ability to maintain confidentiality.
• Ability to maintain records, assemble and organize data, and to prepare reports
• Experience with system platforms and operations including Jenzabar, EMPOWER, Slate etc.
• Considerable skill in establishing and maintaining effective working relationships with officials, employees, students and associates; ability to effectively convey and exchange information.
• Experience with data analysis and creating reports.

NOTE: The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills and physical demands required of personnel so classified. Employment at Holy Cross College is 'at will' meaning either the college or employee can end the employment relationship at any time, with or without cause, with or without notice. Holy Cross College is an equal opportunity employer. All employment decisions are based on qualifications and are made without regard to race, color, national origin, age, sex, disability, or any other legally protected status. Interested candidates should apply and submit resume, cover letter and three references (names and contact information) at Holy Cross College Career Opportunities.