Account Representative

Responsibilities Serve as the primary onsite operational contact for an assigned prime vendor account, building and maintaining strong working relationships with key client stakeholders and decision-makers. Act as a direct liaison between the client and various Cardinal Health internal teams (e.g., Customer Service, Field Service, Distribution) to ensure timely product availability, resolve issues, and manage any price discrepancies. Identify and qualify new sales opportunities, developing and executing plans to introduce innovative solutions that meet both customer and Cardinal Health objectives. Influence account profitability through strategic account management and value-driven solutions. Drive operational effectiveness and efficiency within the assigned account, identifying areas for improvement and implementing solutions. Ensure the client's compliance with Cardinal Health programs and other contractual agreements, maximizing the value of our partnership. Contribute to account profitability by ensuring efficient operations and identifying value-add opportunities. Apply a solid working knowledge of Cardinal Health's offerings and the client's industry to support the delivery of tailored solutions. Effectively facilitate addressing internal and external needs for the assigned account, with guidance from leadership as needed. Identify and elevate potential new sales opportunities or solution needs within the assigned account to the appropriate sales teams. Provide regular updates on key account metrics, operational status, and project progress to both the client and Cardinal Health management. Requirements Bachelor's degree in a related field, or equivalent combination of education and relevant work experience, preferred. 1-3 years of experience in account management, customer service, operations, or a related client-facing role, preferably within the healthcare industry. Relationship Building: Ability to establish and nurture strong, trusted working relationships with clients and internal teams. Operational Acumen: Understanding of supply chain, logistics, and operational processes. Problem-Solving: Ability to identify issues, analyze root causes, and facilitate effective solutions in a timely manner. Communication: Strong verbal and written communication skills, with the ability to convey information clearly and concisely. Internal Collaboration: A collaborative team player who can effectively coordinate with various internal departments to achieve client objectives. Customer Focus: A genuine commitment to understanding and meeting customer needs and ensuring their satisfaction. #J-18808-Ljbffr