Associate Director of Home Care Operations

Associate Director Habilitation

Launch a new office. Build a lasting legacy.

BAYADA is seeking an experienced mission-driven Associate Director to help launch and grow a brand-new Habilitation office serving the Sikeston Region of Missouri. This is an opportunity to shape the culture operations community presence and future success of a new office from the ground up while helping individuals with intellectual and developmental disabilities live with greater independence and dignity.

The Associate Director will initially work from the BAYADA Lebanon office while the new Rolla office is prepared. After approximately one year the successful candidate must be willing to work from the Rolla office once it is ready to be occupied.

This is an onsite leadership role for a collaborative resilient and growth-minded professional who is energized by building relationships developing teams and creating dependable systems that support excellent client service.

Role details

• Practice: Habilitation

• Territory: Sikeston Region

• Office status: Brand-new office and expansion in Missouri

• Work model: 100% in office

• Compensation - $75000-$80000 depending on qualifications

What you will do

As Associate Director you will help establish the foundation for a successful new Habilitation office while developing the skills and experience needed to lead office operations. Your responsibilities will include:

• Help launch the new Habilitation office and establish BAYADA as a trusted provider and employer in the Sikeston Region.

• Build relationships with clients families referral partners community organizations and prospective employees.

• Support local marketing outreach and business development efforts to grow awareness of Habilitation services.

• Learn and perform Client Services Manager responsibilities during the office launch and until the office is fully staffed.

• Support client and employee census growth service coordination staffing and day-to-day office workflow.

• Manage the office using established workbooks billed-hour expectations key performance indicators goals and other operating metrics.

• Help create and maintain organized reliable processes that support quality service compliance responsiveness and a positive client and employee experience.

• Partner with the Division Director and other BAYADA leaders to identify priorities address challenges and move the office forward.

• Assist with hiring and onboarding the future Clinical Manager Habilitation Manager and Client Services Manager.

• Contribute to a culture grounded in compassion reliability and excellence.

• Remain on call initially while the office is being established and staffing is built.

Your first year

The first year will be focused on learning building and preparing for long-term growth. You will receive training in Client Services Manager responsibilities and will perform those duties while the office is being staffed. You will also help develop the local presence of HSK through outreach relationship building recruiting and operational readiness.

This role requires comfort with evolving priorities. The Associate Directors schedule will generally align with office hours but the workday may vary based on client needs team needs community outreach hiring activity and the demands of launching a new office.

What we are looking for

Required qualifications

• Bachelors degree.

• Experience in leadership operations or managing day-to-day business activity.

• Meaningful experience working with or supporting individuals with intellectual and developmental disabilities.

• Willingness to work onsite 100% of the time.

• Ability to work from the Lebanon office initially and transition to the Rolla office when it is ready to be occupied.

• Availability to participate in initial on-call responsibilities.

• Ability to travel for training and company events including travel to Pennsylvania and throughout Missouri.

• Strong organizational communication judgment and relationship-building skills.

Preferred qualifications

• Experience launching growing or stabilizing a new office program service line or community-based operation.

• Experience hiring developing or coaching employees.

• Experience with Habilitation or other services supporting people with I/DD.

• Experience with census management scheduling staffing budgets billed hours or operational metrics.

• Familiarity with community outreach referral development recruiting or local marketing.

The qualities that will help you thrive

You will be well suited for this role if you are:

• Mission-driven and genuinely motivated by supporting individuals with I/DD and their families.

• Comfortable creating structure where processes are still being developed.

• A confident communicator who builds trust with clients families employees and community partners.

• Accountable organized and able to follow through on commitments.

• Adaptable when priorities change and willing to step into hands-on responsibilities.

• A thoughtful problem solver who balances urgency with sound judgment.

• A team builder who recognizes that a strong office is built through collaboration coaching and consistent care.

• Energized by growth and motivated to leave a positive lasting legacy in the community.

Why this opportunity matters

This is more than an opportunity to join an established teamit is an opportunity to help create one. By helping launch HSK you will influence how the office serves clients supports families develops employees and becomes part of the Sikeston Region community.

At BAYADA our commitment to care is reflected in the way we show up for the people and communities we this role your leadership will help create a strong foundation for future excellence and ensure that clients and families can count on compassionate reliable high-quality support.

As an accredited regulated certified and licensed home health care provider BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion excellence and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care Inc. and its associated entities and joint venture partners are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex race color age disability pregnancy or maternity sexual orientation gender identity citizenship status military status or any other similarly protected status in accordance with federal state and local laws. Hence we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Required Experience:

Director