Customer Service Representative

Maximus

Maximus is seeking a Bilingual Spanish Customer Service Representative to support large-scale government healthcare programs. In this role, you will handle high-volume inbound calls from Spanish- and English-speaking beneficiaries, answering questions about eligibility, enrollment, and benefits while accurately documenting each interaction. You will follow scripts, policies, and privacy regulations to provide clear, compliant information and resolve issues or escalate complex cases. Working in a mission-driven, collaborative environment, you will meet quality and productivity goals and participate in ongoing training to support continuous improvement and career growth.

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Vacancy posted 2 days ago

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