Financial Services Professional

Location Boston, Chicago, Charlotte, Columbus, New York The opportunity EY is seeking an experienced Senior Consultant to strengthen and grow our Property & Casualty Business Consulting practice. You will work on engagement teams focusing on complex and specialized P&C management issues within a range of consulting services for insurers, TPAs, industry vendors, and self‑insured organizations, with a specific focus on claims. Primary services AI and digital‑enabled business transformation Operational and process improvement Emerging technology and predictive analytics implementation Vendor and expense management Process and controls assessments Leakage analysis and technical claims quality assessments Your key responsibilities Develop and implement AI‑enabled and digital strategies, including business cases and roadmaps to improve claim program performance Analyze historical data to identify critical trends impacting P&C program performance Conduct operational assessments, target operating model design, process optimization, staffing models, segmentation strategies, internal process and controls, and vendor strategy Perform technical claims audits to assess process compliance, quality standards, quantify claim leakage, and evaluate reserve adequacy Assist with implementation of P&C technology strategies Maintain knowledge of evolving insurance industry trends and challenges, focusing on claims Help clients develop strategies to address emerging industry challenges and opportunities, including litigation management and responsible AI adoption Skills and attributes for success Understand EY's service offerings and actively assess/present opportunities to bring value to clients Develop long‑term client and industry relationships and networks Generate future business opportunities with existing and new clients Collaborate with colleagues and clients to determine engagement strategy and implementation plans Communicate effectively with the client and engagement team Maintain productive relationships with clients and EY colleagues Manage project budget and engagement performance metrics Stay informed of business and economic developments that impact the client Develop people, delegate work effectively, and foster teamwork and innovative thinking Contribute to on‑the‑job feedback/training and conduct performance reviews Commit to continual learning, knowledge sharing, and technology adoption to enhance service delivery Respect and protect confidential client information Create formal reports and deliverables in a concise and consumable way Required qualifications Bachelor's degree and 6 years of relevant working experience Experience in property & casualty insurance from work with consultants, insurers, brokers, or TPAs 5+ years of experience across lines such as Auto, Property, General Liability, Workers’ Compensation, and/or Disability 3+ years of claims process excellence/strategy and/or supervisory/management experience Excellent business, communication, and presentation skills Strong writing, presentation, conceptual, analytical, and interpersonal skills Comfortable speaking to larger audiences and executive‑level professionals Proficiency with PowerPoint and Excel Willingness to travel up to 50% as needed Preferred qualifications 3 years of project management experience Completion or progress toward an advanced, recognized insurance industry designation (e.g., AIC, ARe, ARM, CPCU) or an advanced degree (e.g., MBA, JD) Consulting experience in claims transformation What we look for Well‑rounded, technical, and intellectually curious individuals with an entrepreneurial spirit and a genuine desire to influence entire industries. Strong analytical, verbal, and written communication skills are essential. What we offer Competitive compensation based on performance and client value. Benefit package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off. Flexible vacation policy allows you to determine the amount of vacation time you need. We are an equal‑opportunity, affirmative‑action employer. We provide equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities. If you need assistance applying online or require an accommodation during the application process, please contact EY’s Talent Shared Services Team. #J-18808-Ljbffr