Technology Support Analyst I — Higher Ed IT
North Carolina State University
The CALS IT Service Desk at North Carolina State University provides frontline IT support to faculty, staff, researchers, and students in Raleigh. This role focuses on diagnosing and resolving complex technical incidents, managing devices, software, and access, and delivering responsive customer service across campus systems. As part of a team embedded within CALS departments, you will work on procurement, project coordination, documentation, and knowledge management while ensuring minimal #J-18808-Ljbffr North Carolina State University
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