Sales Associate - Chico's

Position Objective The Sales Associate supports Management in promoting a customer- and product-focused sales culture, ensuring a great customer experience and maximum profitability. The role aligns with our values and guiding principles, fostering a dynamic work environment where learning and personal growth are emphasized. Functional Responsibilities Drive for Results Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps locate or obtain merchandise based on customer needs and desires. Maintains knowledge of current sales and promotions; keeps pricing and visual standards up to date. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Participates in visual directives, including monthly store sets and zone maintenance. Customer Experience Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience. Ensures prompt resolution of customer concerns. Delivers a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices, and other applicable operations. Reinforces buying decisions at the checkout and achieves add-on goals, including gift card sales. Recruits clients for the reward program. Builds and maintains a solid customer following through clienteling and wardrobe management. Stays knowledgeable of current product fit and style assortment offerings in-store and online. Maintains consistent client communication through the utilization of a customer book. Operational Excellence Supports replenishment activities that keep the store full and abundant. Assists with locate fulfillment. Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, and other related tasks as directed. Assists with boutique cleanliness and organization. Teamwork and Growth Promotes an inclusive, collaborative approach to problem solving. Seeks personal developmental opportunities and readily solicits feedback. Performs other duties as assigned. Collaborates cross-functionally to achieve company objectives. Qualifications High School diploma or equivalent. Retail or sales experience preferred. Must be 18 years of age or older. Excellent communication skills. Excellent customer service skills. Ability to learn or adapt to technology provided by the company. Strong organizational skills and ability to multi-task in a fast-paced environment. Ability to communicate with customers, Associates, and Management. Regular attendance is essential; availability to work a flexible schedule, including nights, weekends, and holidays. Physical Requirements Constant walking/standing – 67–100 % of an eight‑hour shift. Occasional lifting up to 50 lb – 1–33 % of an eight‑hour shift. Frequent climbing – 34–66 % of an eight‑hour shift. Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. #J-18808-Ljbffr Chico's