Problem Manager - ITIL Root-Cause Lead for Resilient IT
$99.3k - $140.74kASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is seeking a Mid Problem Manager in Albany, NY. The role involves overseeing IT service problems, implementing corrective actions, and managing technical teams. Candidates should possess a Bachelor's degree and have 4–7 years of relevant experience. Understanding of ITIL practices and strong communication skills are essential. Compensation will range from $99,300 to $140,737 depending on various factors. This role requires U.S. citizenship and the ability to obtain a Secret clearance. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
- ...Federal Services Company, is looking for a Problem Mgmt. Lead in Albany, NY, to oversee problem management and root cause identification for critical IT services. The ideal candidate will... ...management and strong expertise in ITIL frameworks. This role involves leading...Suggested
- ...all 7 continents. Lead, Supplier... ...Performance & Global Supply Resilience is a strategic... ...reactive supplier management to predictive, data... ...dashboards. Drive root cause resolution and structured... .... Partner with IT and cybersecurity... ...and have problem‑solving skills. Ability...SuggestedHourly payContract workLocal areaRemote work
- Position Summary The IT Lead - Legal Operations Technology... ...in litigation, matter management, billing, and contract... ...incident resolution, root cause analysis, and... ...organization Knowledge of ITIL, SDLC, and agile... ...mindset. Analytical and problem‑solving mindset. Customer...SuggestedContract workLocal areaRelocationVisa sponsorshipRelocation package
$99.3k - $140.74k
The Problem Manager, Mid oversees the lifecycle of problems within enterprise IT services to identify root causes of recurring incidents and implement permanent... ...actions. This role leads structured investigations... ...remediation, and closure. Apply ITIL‑aligned problem...SuggestedPermanent employmentContract workWork at office$171.2k - $297.2k
EY is looking for an Oracle HCM Implementation Consultant to manage and deliver complex technical initiatives. The role requires innovative problem-solving skills and the ability to manage payroll processes effectively using Oracle HCM Cloud Payroll. Candidates should...Suggested$99.3k - $132.5k
...Service Introduction Lead coordinates service... ...of new or changed IT services, ensuring... ...to the IT Services Manager standard job, the position... ..., change, and problem-management... ...Practical knowledge of ITIL-aligned service-management... ..., and conduct root-cause analysis. Ability to...Contract workWork at office$129.3k - $177.8k
...caring community The Lead Network Architect designs and develops IT infrastructure architecture... ...solutions to business problems in alignment with the... ...including performance, resiliency, availability, resource... ...but are not limited: Manage vendors and service providers...Full timeTemporary workFor contractorsWork at officeRemote workWork from homeHome office$209k - $238.5k
...Senior Manager, Premium Support Engineer (Databolt) -... ...architecture is deterministic, resilient, and performant at a... ...network topology. Lead Monthly and Quarterly... ...report on incident trends, root cause analysis (RCA), and... ...years of experience in IT, DevOps, or Software Engineering...Full timePart timeLocal areaRemote work- ...Senior Facilities Manager Transform Facilities... ...paramount. You'll lead a team of... ...sessions, and responsive problem-solving... ...ensure operational resilience Lead special projects... ...Experience with root cause analysis methodologies... ...frameworks (ITIL), and continuous improvement...Daily paidFor contractorsLocal area
$58.1k - $95.9k
A federal IT services firm is seeking a Change Management Engineer in Albany, NY. The role involves designing ITIL-aligned change management processes and collaborating across departments to minimize service disruption. Candidates should have a Bachelor’s degree in an...- ...Senior Power Delivery Project Manager WSP is seeking a Senior Power Delivery... ...culture. They are expected to lead by example in adhering to WSP's... ...impacts. Participate in and oversee problem project reviews, providing input about root cause issues and potential solutions....Contract workFor subcontractorLocal areaRemote workFlexible hours
$69.7k - $75.23k
The Continuity Manager leads the development, implementation... ...(BC) and IT disaster recovery (... ...dependencies, and resiliency gaps across applications... ...ISO standards, and ITIL 4 resilience, incident, and problem‑management... ...facilitate ITIL‑aligned root cause analysis and guide...Contract workWork at office$91.4k - $187k
...Role Overview As an Asset Manager supporting Data Center Facilities... ...high precision. • Analytical problem-solver who can identify discrepancies, root causes, and process improvement opportunities... ...your potential at a company leading the way in AI and cloud solutions...Temporary workFlexible hours- The Escalation Manager, Junior supports the structured handling of escalated IT incidents by serving as a coordination... ...audit requirements, root‑cause analysis, and... ...Foundational knowledge of ITIL principles, incident... ...or ITSM tools. Strong problem‑solving, analytical,...Contract workWork experience placement
$146.3k - $306.4k
...with 6–10+ years of experience leading and developing high-... ...projects while coaching project managers, driving operational excellence... ...review, commissioning, and problem-solving papers. Directs the... ...provides direction on identifying root causes to prevent recurrence of...Contract workTemporary workFor contractorsFlexible hours- ...Power Delivery Project Management Area Lead WSP is currently initiating a search for a Power Delivery Project Management... ...budget impacts. Participate in and oversee problem project reviews, providing input about root cause issues and potential solutions. Assist with...Remote jobContract workFor subcontractorLocal area
$22.3 - $35.2 per hour
...Lead Coordinator, Collections About Navista We believe in... ...financial health through effective management of outstanding receivables.... ...policy denials. Identify root causes and recommend corrective... ...Customer service mindset and problem-solving skills. ~ Ability to...Hourly payTemporary workWork at officeLocal areaImmediate startFlexible hours$142.6k - $261.5k
...Consultant to join their national consulting practice. This role involves managing complex payroll initiatives using Oracle HCM Cloud Payroll and ensuring compliance with local laws. You will lead solution delivery, track project statuses, and collaborate with teams to...Local area- ...Town of Colonie is looking for a Shift Leader to support the Restaurant General Manager (RGM) by running shifts in a self-sufficient manner. This position requires the ability to solve problems effectively and the willingness to help and guide others as needed. Applicants...Flexible hoursShift work
$84.9k - $154.5k
...The Service Desk Lead provides supervisory and operational... ...functions. This role manages weekly day-to-day... ...~ Bachelor's degree in IT, Business Administration... ...Strong understanding of ITIL principles and processes... ...platforms ~ Excellent problem-solving and technical troubleshooting...Contract workWork at officeShift work- ...Leader by ensuring excellent work shifts and maintaining high standards. The ideal candidate demonstrates leadership qualities, solves problems efficiently, and strives to provide top-notch customer service. We are looking for dedicated individuals willing to guide team...Shift work
$129.5k - $186.1k
...We are seeking a highly strategic and execution-oriented Lead Product Manager to drive key initiatives across UKG’s Marketing and Sales technology... ...• Continuously identify and validate customer and business problems. • Conduct stakeholder interviews, workflow analysis, and...Temporary workLocal areaRemote work$50 - $60 per hour
...Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Advantages of contracting with... ...Responsibilities: Give AI chatbots diverse and complex problems and evaluate their outputs Evaluate the quality produced by...Hourly payContract workFor contractorsWork experience placementRemote work$4,000 per month
...Develop and provide progress reports for IT management that describe project status including... ...compliance with contracts for services. Resolve problems as needed. Manage and automate system... ..., etc). Ensure staff follow defined ITIL processes for change control, incident...Permanent employmentTemporary workWork at officeTrial periodWork visa$125k
A global engineering firm is seeking a Lead in Supplier Performance & Global Supply Resilience to transform their global supply base into a competitive advantage. The role involves leading supplier performance governance, driving innovation and risk resilience, and enhancing...Remote job- ...government client has an immediate need for Lead Systems Analyst in Albany, NY.... ...with developers and other IT teams. Assist in the management, initial triage, communication, and... ...design techniques to solve business problems using information technology. Serves...Immediate start
$79.4k - $136.4k
...Position Overview The Database Team Lead oversees the design,... ...database technologies in a federal IT environment. The lead partners... ...pipelines. Strong analytical, problem‑solving, communication, and... ...considered in any personnel or management decisions. We affirm our commitment...Contract workWork at office$99.3k - $150k
...Overview The Storage Mgmt. Lead is responsible for the design... ...data services in a federal IT environment. This role... ...meet capacity, performance, resilience, and security objectives. The... ...incident response, and change management. Lead root‑cause analysis and corrective...Contract workWork at office$78.4k - $116.2k
...Overview The Capacity Manager establishes and operates ITIL-aligned capacity... ...highly regulated federal IT environment. This... ...environment. Identify and lead capacity... ...balance performance, resilience, and cost. Integrate... ...management with incident, problem, and change...Contract workWork at office$72.18k - $88.42k
...Manager of Msc Digital and Vtm If you are ready to join a company that truly cares about... ...: The Manager of MSC Digital and VTM leads a 24/7 digital service team responsible... ...and service standards and conducting root cause analysis using structured and unstructured...Remote workShift work
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