Construction Project Manager (Experienced)

Job Description

Job Description

SERVPRO of Belle Meade / West Nashville

At SERVPRO of Belle Meade / West Nashville, our work is guided by five core values: Built on Trust, A Place to Call Home, Onward & Upward, Stewardship, and Master Where You Are.

These values shape how we serve homeowners, manage projects, support our teammates, and take ownership of results. We are seeking an experienced Construction Project Manager who leads with integrity, executes with urgency, and takes pride in running clean, well-managed jobs - from the first conversation through final closeout.

The Ideal Candidate

The ideal candidate is an execution-focused Construction Project Manager who can step directly into active reconstruction projects and help expand the number of jobs we can successfully run in parallel.

This role is designed for someone who:

• Has successfully managed numerous residential and/or commercial insurance reconstruction projects simultaneously
• Is comfortable operating in fast-paced, evolving scope and supplement-driven environments
• Can independently own jobs from mitigation handoff through closeout - including customer buy-in, scope alignment, and signed change orders
• Coordinates subcontractors and trades across several active jobsites at once
• Can support a hybrid project mix, including residential reconstruction and select commercial or light healthcare work
• Ideally brings an existing, reliable subcontractor base that allows them to move quickly into production mode (not required, but a strong differentiator)

This is a capacity and execution hire, not a developmental or mentoring role. We are hiring for immediate production capability.

What We Offer

• A team-oriented culture that values accountability, execution, and trust
• Company vehicle and company gas card
• Health, dental, vision, and additional benefits
• Career growth within a high-volume, tech-forward organization
• Strong estimating, operations, and administrative support
• Competitive compensation with six-figure earning potential

Role Overview

The Construction Project Manager is responsible for owning reconstruction projects end-to-end - from mitigation handoff through final closeout - while maintaining control of scope, schedule, budget, quality, and customer experience.

This role goes beyond jobsite management. You will:

• Help close work, defend scope, and secure approvals
• Present the reconstruction plan, set expectations, and win customer confidence
• Educate customers throughout the restoration-to-rebuild process so there are no surprises

You will manage multiple active projects at various stages, coordinate subcontractors and internal teams, and ensure work is executed efficiently, profitably, and in compliance with all applicable standards.

Key Responsibilities

• Manage residential insurance reconstruction projects and select commercial work
• Own projects from pre-construction through final completion, including customer buy-in and signed change orders
• Present scopes of work, timelines, and expectations to customers and stakeholders
• Educate customers daily on the reconstruction process, next steps, and decision points
• Develop and maintain project schedules, budgets, and production targets
• Coordinate subcontractors, vendors, and internal resources across active jobsites
• Identify scope changes and lead supplement and change order processes
• Negotiate scope, pricing, timelines, and trade performance with customers, carriers, and subcontractors
• Ensure all work complies with plans, specifications, and local codes
• Maintain accurate and timely project documentation (photos, contracts, change orders, logs)
• Perform routine jobsite visits and quality control inspections
• Drive projects to timely closeout while protecting margin and customer satisfaction

Required Experience & Qualifications

• Proven experience as a Construction Project Manager in insurance reconstruction, restoration, or fast-cycle commercial construction
• Demonstrated ability to manage multiple concurrent projects
• Strong understanding of estimating, scheduling, cost control, and supplements
• Experience working in evolving scope environments that require customer education and negotiation
• High level of ownership, organization, and follow-through
• Excellent written and verbal communication skills
• Ability to operate independently with minimal oversight

Highly Desired Experience (Not Required)

• Healthcare or medical facility construction exposure
• Familiarity with ICRA or PCRA practices
• Strong understanding of insurance-driven project workflows
• Industry certifications such as WRT or ASD
• Experience with Xactimate and construction management software

What Success Looks Like in This Role

Success in this position is measured by clear, objective outcomes, including:

• Strong customer satisfaction scores (NPS / reviews / COS)
• Consistent schedule adherence and cycle-time control
• Projects completed within approved scope and gross profit targets
• Timely, complete documentation that supports fast billing and collections
• Disciplined change order management with minimal "free work" drift

Physical & Work Environment Requirements

• Ability to work in active construction environments
• Ability to stand, walk, climb, and navigate jobsites for extended periods
• Exposure to weather conditions, noise, and jobsite hazards
• Ability to pass background and driving record checks (as applicable)

Why SERVPRO®

SERVPRO® is a nationally recognized brand with a massive and growing construction and reconstruction vertical. Our Belle Meade / West Nashville operation is supported by strong leadership, robust systems, and proximity to corporate resources that allow us to scale without sacrificing quality.

This role offers:

• Long-term runway for growth
• Exposure to high-volume, complex reconstruction work
• Strong operational support and infrastructure
• The opportunity to materially impact production capacity, execution quality, and customer outcomes

If you're looking for a role where you're trusted to own the work, win the work, and run the work - this is it.