AI Solution Architect

AI Solution Architect

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA UK Support Functions look after our three customer-facing business units, providing the infrastructure and expertise to make sure we can be there for our customers.

We have a new opportunity for an AI Solution Architect to join us. Reporting to the Head of Data and AI Architecture Guild, you'll be shaping how AXA adopts and scales intelligent automation, language models, and agentic AI capabilities across both customer-facing products and internal operations. You'll define architecture patterns, guide delivery teams, and work closely with security, engineering, product, and data colleagues to bring intelligent assistants, copilots, and workflow-optimising AI systems to life.

Key responsibilities include:

• Defining and evolving the enterprise GenAI and broader AI architecture roadmap aligned with AXA's data and digital strategy
• Leading the architectural design of an enterprise AI Trust and Controls layer to manage AI Trust risks
• Innovating and reimagining business processes to take competitive advantage via the use of AI
• Leading the design of enterprise solutions that embed LLMs, GenAI, and agentic automation into business workflows
• Liaising with integration teams to support design and delivery end-to-end across structured and unstructured data sources and platforms
• Providing technical leadership and guidance for pilot and solution delivery teams
• Partnering with security, platform and engineering teams to enable LLMOps and AgenticOps capabilities
• Contributing to the growth of an AI-ready architecture practice within AXA
• Supporting integration with messaging systems, event-driven architectures, and API ecosystems as part of AI solution delivery

Work arrangements: At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

Your skills & experience:

• Strong understanding of AI Gov Ops and AI Observability market landscape
• Working knowledge of AI governance frameworks
• Solution architecture experience in enterprise environments
• Experience designing and/or integrating AI-powered systems into operational workflows
• Knowledge of GenAI models and GenAI application patterns
• Experience with messaging technologies, event mesh concepts, and API-driven integration
• Strong stakeholder engagement skills
• Proven experience with Azure-native services or alternatives
• Knowledge of architectural patterns for secure access to both structured and unstructured data

To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge.