Director of Operations | Sheraton Airport Hotel | Portland, OR

Director of Operations | Sheraton Airport Hotel | Portland, OR Job Category: Admin & General Requisition Number: DIREC019034 Full-Time On-site Locations Showcasing 1 location Portland, OR 97220, USA Description What You’ll Do: As the hotel’s second in command, the Director of Operations is integral to the seamless day‑to‑day functioning of the hotel. You will be interfacing with the various department heads to direct and implement policies for the entire hotel. As a representative of the hotel’s leadership, you will also interact with guests answering any questions they may have. Finally, as the right hand of the General Manager, you will support the General Manager in their administrative duties. Clearly, the Director of Operation is not a position for the faint of heart! To learn more about what you’ll be doing on a day‑to‑day basis, read on: Interview and hire new employees. Receive and resolve guest complaints. Assign duties to department heads and observe performance to ensure adherence to hotel policies and established operating procedures. Support the General Manager in establishing and monitoring policies and guidelines in the day‑to‑day operation of the hotel. Step in and act as General Manager in their absence. Where You’ve Been: A bachelor’s degree in hotel management or a related field and at least 4 years of management experience in the hotel industry. You should be able to fluently speak, read and understand English. You should also be familiar with OSHA, local Department of Health regulations and relevant current laws governing the handling of hazardous substances. Most importantly you must be a team player! We’re looking for someone who is willing to step up and aid their team members when needed. When You’re Here: Sometimes you’ll be behind a desk, but not often for long. Be prepared to move around because more than half of the time you will be standing/walking, carrying/lifting up to 25 pounds, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything‑but‑standard growing hotel company. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr PM Hotel Group