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Inside Sales Call Center Representative

$25 - $35 per hour
Full-time

ScaleHouse Talent

Harley Exteriors has served homeowners across Western Washington for over 24

years providing high-quality windows doors and gutter protection solutions. Were

growing our call center and looking for driven representatives to help convert inbound

interest into qualified in-home appointments.

As an Inside Sales / Call Center Representative youll be the voice of Harley Exteriors

speaking with homeowners who have already expressed interest in our services. Your

focus is to build rapport qualify the opportunity and schedule appointments for our

Sales Representatives.

What Youll Do

  • Make outbound calls to homeowners through warm leads no cold prospecting
  • from scratch
  • Answer inbound calls and provide excellent customer service
  • Educate prospects on Harleys window door and gutter solutions in a
  • brief conversational format
  • Qualify interested homeowners and schedule appointments for our Sales
  • Representatives
  • Meet and exceed daily and weekly KPIs dials per day appointments set
  • demos issued and quality scores
  • Overcome objections and maintain a positive high-energy presence on the
  • phone

Whats In It for You

  • $22/hr base performance bonuses top performers can earn up to $25/hr$35/hr
  • Bi-weekly and monthly bonus structure based on demos and revenue
  • Additional SPIFF opportunities and cash competitions
  • Full Benefits Package Medical Dental Vision 401k with 3% match and PTO
  • Paid training and hands-on mentorship from experienced call center leaders
  • Supportive competitive team culture built on accountability and recognition

What It Takes to Succeed

  • Strong communication skills clear confident and upbeat on the phone
  • Resilient and positive attitude comfortable with high call volume and handling
  • rejection
  • Sales mindset ability to build rapport qualify and set quality appointments
  • Basic computer literacy comfortable navigating CRMs dialing systems and
  • spreadsheets
  • Ability to adapt and thrive in a fast-paced call center environment
  • Ability to submit to and pass a background check
  • Outbound call center sales or collections experience preferred (home improvement
  • a plus)

Schedule

  • Flexible full-time schedules available:
  • 5x8 shift options
  • Hours of operation:
  • Monday Thursday: 8:00 AM 8:00 PM
  • Friday: 8:00 AM 7:00 PM
  • Saturday: 8:00 AM 4:00 PM
  • Must be available to work at least one weekend day per week

Who Is ScaleHouse Talent

We are the specialized recruiting engine behind the fastest-growing home remodeling companies in America. We are their growth partner focused on one thing: High-Performance Alignment. Our clients hire us to find the industrys top producersfrom high-ticket sales to elite installation crews. We work exclusively with brands that offer stability growth and top-tier compensation. When you interview with ScaleHouse you arent just applying for a job; you are being fast-tracked to the decision-makers at the leading organizations in the home services sector.

Vacancy posted 6 days ago
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