Public Safety Telecommunicator Supervisor
$32.54 - $35.79 per hourCity of Temple Terrace, FL
City of Temple Terrace STARTING SALARY: $32.54 - $35.79 per hour POSITION: Public Safety Telecommunicator Supervisor POSITION NO: 4.245 DEPT: Police This is responsible supervisory work in the 9-1-1 Communications Unit. Responsibilities include supervising and assisting Communications Officers with police/fire communications and performing various administrative tasks. Employee must be able to adjust his/her work hours, as needed. MINIMUM QUALIFICATIONS
Knowledge, Skills, and Abilities
Copies of required certification(s) must be submitted with the application. The City of Temple Terrace is a drug-free workplace. A pre-employment drug screen, criminal history background investigation, and a driver's license verification may be conducted. EQUAL OPPORTUNITY EMPLOYER
VETERAN'S PREFERENCE EMPLOYER POSTING DATE: April 24, 2026
CLOSING DATE: Open until filled.
To apply for this position, please complete the online job application or download, complete and mail a printed application to the Human Resources Department at 11250 North 56th Street, Temple Terrace, FL 33617. Employment applications will not be accepted via fax.
Knowledge, Skills, and Abilities
- Considerable knowledge and skill in operating radio receiving and transmitting equipment.
- Considerable knowledge and skill in operating a Computer Aided Dispatch (CAD) system.
- Considerable knowledge of the City's geographical area.
- Considerable knowledge of Florida Crime Information Center and National Crime Information Center (FCIC/NCIC) computer equipment policies, procedures, and governing statutes.
- Considerable knowledge of state and federal laws and ordinances governing police and fire communications.
- Ability to learn the Police and Fire Department's rules and regulations.
- Knowledge of modern police and fire communication methods and procedures and Enhanced 9-1-1 (E9-1-1) equipment and procedures.
- Ability to instruct others in equipment use and operational procedures.
- Ability to assign, instruct, and review the Communications Officers' work.
- Proficient in computer applications, including Microsoft Office.
- Ability to communicate effectively verbally and in writing; understand and follow complex instructions.
- Ability to prepare reports clearly and concisely; perform mathematical calculations.
- Ability to lift, carry, pull, push, and maneuver materials weighing up to 50 pounds.
- Ability to establish and maintain effective working relationships and courteously address fellow employees and the public.
- High School Diploma or GED.
- Minimum five years experience in a Communications Call Center.
- Supervisory experience preferred.
- Alternate FCIC Agency Coordinator (Alt-FAC) and Local Agency Security Officer (LASO) experience preferred.
- Department of Highway Safety and Motor Vehicle (DHSMV) Point of Contact (POC) experience preferred.
- Training Officer experience preferred.
- Emergency Medical Dispatch (EMD) Certification.
- Florida Crime Information Center and National Crime Information Center (FCIC/NCIC) certifications.
- 9-1-1 Public Safety Telecommunicator Certification in accordance with Florida Statutes, FSS 401.465.
- Or, an equivalent combination of training, education, and experience that provides the required knowledge, skills, and abilities.
- Valid Florida driver's license.
- Possess Emergency Medical Dispatch Quality Assurance (EMD-Q) Certification, or obtain certification within six months of employment
Copies of required certification(s) must be submitted with the application. The City of Temple Terrace is a drug-free workplace. A pre-employment drug screen, criminal history background investigation, and a driver's license verification may be conducted. EQUAL OPPORTUNITY EMPLOYER
VETERAN'S PREFERENCE EMPLOYER POSTING DATE: April 24, 2026
CLOSING DATE: Open until filled.
To apply for this position, please complete the online job application or download, complete and mail a printed application to the Human Resources Department at 11250 North 56th Street, Temple Terrace, FL 33617. Employment applications will not be accepted via fax.
Vacancy posted 3 days ago
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