Acima Assistant Store Manager - PT

Acima Assistant Store Manager-PT Who We Are At Acima, our mission is to empower individuals and families by providing accessible Lease‑To‑Own solutions that enhance their quality of life with ease of access to the things they need and want. We can provide this access by being a leader in the Lease‑To‑Own space where we offer customers the ability to acquire their dream products without the constraints of traditional financing. Acima currently has over 30,000 retail partners and continues to grow daily. Through innovation, integrity, and dedication to customer satisfaction, we are the premier choice for leasing services, enriching the lives of our customers one lease at a time. The Role The Assistant Manager‑PT reports to the Store Manager and is responsible for assisting the Store Manager in account management and sales activities while providing excellent customer service experience. The Assistant Manager collaborates with Acima retail partners to process credit turn‑down applications and web orders and convert them into Acima credit customers. The Assistant Store Manager reviews lease applications, promotes and sells Acima’s leasing benefits to customers, and drives conversions. The role will be performed in one of our retail partner store locations. Compensation The Assistant Store Manager‑PT position is paid hourly in accordance with Acima’s payroll procedures. Salary: $15.17 – $17.31 per hour. Key Responsibilities Sales / Account Management Driving customer growth through appropriate channels (web, partner stores, walk‑ins) Listening, identifying, and fulfilling all customer needs in a timely manner Educating customers on Lease‑To‑Own terms, payment terms, benefits, the application process, and the beginning‑to‑end application process Closing the sales cycle by converting applications that include in‑store and web orders Working as a cooperative team member with Acima partner stores in all operations aspects Reporting to and communicating with the Store Manager regarding store and coworker activities and performance Customer Service Establish partnerships with retail store personnel to generate referrals and educate customers on the Lease‑To‑Own process Promptly address and resolve customer issues and complaints to maintain consistent customer satisfaction and friendly service Cultivate a positive work environment to enhance coworker retention and minimize turnover and issues Job Requirements Must be at least 18 years of age High school diploma or GED Excellent communication and interpersonal skills Proficiency in Microsoft Office Suite and other relevant software applications Familiarity with rental or leasing industry practices is a plus Organized, with time‑management skills and the ability to multi‑task Ability to work a flexible schedule, including evenings, weekends, and holidays Consistent in‑person attendance Why Work for ACIMA? Award‑Winning Culture Career Growth Opportunities Weekly Pay Discounts from Acima partners Expected Hours of Work This is a Part‑Time position. The days and hours of operation are Monday through Sunday. The days and hours that you will actually work will vary, but will include evenings and weekends. Physical Demands While performing the duties of this job, the Assistant Store Manager is regularly required to talk and listen to coworkers and customers. This position is highly active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing from time to time throughout the day. Equal Opportunity Employment Acima is an equal‑opportunity employer committed to ensuring that all employment decisions are made on a non‑discriminatory basis, and without regard to race, color, religion, national origin, ancestry, physical or mental disability, genetic information, sex, gender identity, age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law. Rent‑A‑Center is committed to creating a diverse and inclusive work environment and is proud to be an equal‑opportunity employer. Disclaimer This is an excerpt from the full job description and is not intended to be all‑inclusive. Other related duties may be required to meet the ongoing needs of the business. #J-18808-Ljbffr Acima