Gym Front Desk & Member Experience Host

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Our Service Associate reports directly to the Operations Manager and is responsible for providing welcoming, professional, and helpful experience to all members. Beyond greeting and directing members, guests, and staff upon entry, they serve as representatives of our gym's commitment to exceptional service. The Service Associate will handle member inquiries and requests, offer knowledgeable assistance, and ensure every individual feels valued and supported in their fitness journey. While these responsibilities encompass a broad spectrum, our Service Associate remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management. Position Purpose: Be a great host, the members best source of information and create a fun atmosphere for members, guests and staff. Responsibilities: Greet members and guests with a friendly and professional attitude Provide information about gym services, programs, and membership options. Address member inquiries, concerns, and complaints promptly and professionally. Check-in members and guests using the gym’s management system. Oversee and manage check-in alerts and notifications. Ensure the front desk area is clean, organized, and stocked with necessary supplies. Process payments for memberships, classes, and retail items. Follow safety protocols and procedures to ensure the well-being of all gym members and staff. Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance. Support a clean and well-maintained facility by conducting gym walks, picking up trash, restocking supplies, and completing locker room and bathroom checks. Qualifications: Previous experience in customer service or front desk role. Experience or strong interest in the fitness industry is a plus Excellent interpersonal skills with a customer-focused attitude. Ability to multitask and handle a fast-paced environment. Proficiency in MS Office and familiarity with gym management software. Strong organizational and problem-solving skills. Flexibility to work evenings, weekends, and holidays as required. And, of course, someone who embraces our Core Values! Requirements: CPR certification required within 30 days of hire. Must attend all mandatory company trainings withing 30 days of employment. Follow all current company policies and standard operating procedures, which may be updated or changed over time. Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to bend routinely and repetitively to lift more than 40 lbs. Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from database or email system. #OvernightJobs #Customerservicejobs Hourly Pay Range

$16 - $17 USD

Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise – including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at View email address on click.appcast.io or by calling View phone number on click.appcast.io. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates. Create a Job Alert Interested in building your career at EōS Fitness? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select... Degree Select... Start date year End date year Do you currently have your CPR certification up to date? * Select... If yes, please upload your CPR certificate here Accepted file types: pdf, doc, docx, txt, rtf If no, are you able to and willing to acquire a CPR Certification within 30 days of employment? * Select... Date Available to Start? * What days and times are you available? * Select... Please select all that apply. **Applicants do not need to identify absences needed for religious purposes. EōS Fitness will attempt to make reasonable accommodations for religious beliefs or practices. If you are under 18 years old, are you able to provide a workers permit? Select... Have you worked at EōS Fitness before? * Select... Position Held Does any of your family or anyone you live with have an affiliation with this company or any of its affiliates? * Select... EōS Fitness will consider a member of an employee's immediate family or household for employment if the applicant possesses all of the qualifications for employment for the position. Immediate family or household members are not eligible for hire if doing so results in a direct or indirect supervisor/subordinate relationship or leads to an actual or perceived conflict of interest. If yes, please provide their names. Are you available for work on weekends and holidays? * Select... If hired, can you show proof you are at least 18 years old? * Select... If under 18, hire is subject to verification of a legal work permit. If hired, can you show proof of authorization to work in the United States? * Select... If no, please describe your work authorization status. Can you perform essential job functions as outlined in the job description, either with or without reasonable accommodation? * Select... (Note: we comply with ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions. Hire may be subject to passing a medical examination, and to skill and agility tests.) If no, what special accommodations do you require? EōS Fitness is bold, upbeat and motivating. Not only in our fitness routines, but in our work environment as well.Like our members, our team members know how to rise to a challenge and handle it head on. What makes you a strong candidate for our team? * SMS Messages Consent Select... By clicking here, I am agreeing that future text messages relating to EOS Fitness, including company news, job posting and application status updates, and other information, may be sent on behalf of EOS Fitness to the cell phone number I provided above. Were you referred by a current EōS team member? * Select... Phone number of the person referring you This is required to receive a referral bonus. Please enter the referring team member's Full Legal First and Last Name. * To be eligible for a referral bonus, you must enter the required referrers information. #J-18808-Ljbffr EōS Fitness