Xfinity Retail Sales Consultant

Job Summary Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity. At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions of customers every day. Responsibilities Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience. Provide outstanding customer service with all customer interactions. Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence. Help customers interpret and clarify their account statements and pay their bills in the store. Answer any questions customers have on current or new services, make changes to account data, upgrade levels of service, and process all general service requests. Act as a brand ambassador to promote Comcast/Xfinity products. Provide expert‑level understanding and passion around technology, especially around Comcast products and services. Maintain detailed sales product knowledge, including competitive information. Contribute to a fun and competitive environment that connects our products and services to customers’ everyday lifestyles. Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment. Requirements High School Diploma or equivalent. Adjust to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary. Maintain regular, consistent, and punctual attendance. Ability to carry and/or lift 25‑pound boxes and move around the store constantly. Skills Customer‑Focused Workplace Organization Persuasion Teamwork Technical Knowledge Self‑Motivation Communication Resilience Critical Thinking Problem Solving Professional Integrity Benefits and Perks We offer day‑one benefits including medical, dental, and vision coverage; Comcast Xfinity courtesy services in serviced areas; discounted tickets to Universal Resorts; paid parental leave; tuition reimbursement up to $8,000 for full‑time employees; paid time off; and a 401(k) savings plan with up to 6% dollar‑to‑dollar matching. Salary Base Pay: $15.00 per hour. Total Target Compensation (Base Pay plus Targeted Commission): $22.69 per hour. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Education High School Diploma or GED. Relevant Work Experience 2–5 Years. EEO Statement Comcast is an equal‑opportunity employer. We consider qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected classes. We will provide reasonable accommodation to applicants with disabilities. #J-18808-Ljbffr