Client Engagement Analytics, Vice President

The Wealth Management Analytics & Data (A&D) team within Morgan Stanley Strategy & Analytics group owns all the executive reporting, insights, and predictive modeling in support of Wealth Management, Banking, and Firmwide Marketing.

The Vice President, Client Engagement Analytics will work with data in a hands-on capacity to provide analytics, insights, and business intelligence to power client engagement and drive cross-sell strategy across Relationship Management and Advisor channels. The ideal candidate will be curious about data and think strategically to go beyond providing reports, focusing on delivering actionable insights and driving business results. The ability to collaborate with multiple partners across Sales, Strategy, Product, Finance, Technology, and Analytics & Data teams will be key for success in this role.

Responsibilities:

• Display strategic mindset with strong problem-solving skills, using data storytelling to enable data-driven business decisions; demonstrate thought leadership and willingness to adopt new technologies, including the use of AI to drive efficiency and to enhance deliverables
• Build and/or oversee comprehensive reporting and visualization suites and build executive-ready updates that translate analysis into crisp narratives and clear decision asks
• Own and evolve the performance measurement framework for the Sales team, including but not limited to KPI definitions, sound metric logic, data reconciliation, and governance to ensure reporting is consistent, trusted, and repeatable across stakeholder groups
• Serve as the POC on strategic initiatives such as Sales team book optimization to aid the business reach it targets while enabling field personnel to drive success on key metrics
• Design, produce, and continuously improve client targeting lists that enable advisors/RMs to prioritize outreach and relationship-deepening actions using segmentation, profiling, and prioritization logic
• Leverage data across disparate sources/formats to create and maintain innovative data solutions and workflows (including quality checks, documentation/lineage, and repeatable production routines) - prioritizing automation, reliability, and scalability across platforms
• Strong leadership skills, with ability to mentor junior team members and leverage offshore team effectively for improved productivity and output

Requirements:

• Bachelor's Degree in STEM preferred, and Master's Degree in STEM a plus
• 7+ years' experience in analytics/data/strategy roles within financial services, with demonstrated ownership of high-visibility analytics deliverables
• Track record of working independently, solving ambiguous problems, and translating business questions into rigorous analytical approaches and measurable outcomes
• Demonstrated accountability and ownership for high-visibility deliverables, with an uncompromising commitment to data accuracy, analytical rigor, and meticulous attention to detail-consistently delivering high-quality insights, sometimes under tight timelines
• Strong proficiency in SQL and Python with hands-on data analytics skills (ability to manipulate large datasets, validate results, and defend assumptions)
• Experience working across modern data platforms and analytics tools; familiarity with environments including Snowflake, Hadoop, Dataiku, and Tableau strongly preferred
• Advanced proficiency in Excel and PowerPoint, including producing executive-ready decks that can be used with minimal editing

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:


At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.


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Salary range for the position: 110,000 - 190,000 Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings.


Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

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