Switchboard Operator

Description

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. At Saline Health System we are committed to providing our patients with the highest quality family-friendly care available. We offer a wide range of health care services including emergency medicine heart care maternity care sleep medicine surgical services and many more.

Where We Are:

The picturesque Benton town square is the focal point of the community. One of the towns main thoroughfares Military Road parallels the Old Southwest Trail used by frontier travelers on their way West. The Southwest Trail is part of the Arkansas Heritage Trails System. The Saline River has excellent fishing scenery and backcountry floating for the outdoors enthusiast.

Why Choose Us:

• Health (Medical Dental Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program mental physical and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• And much more

Position Summary:

The Switchboard Operator receives all incoming calls to the hospital. Does in-house paging codes and dial-a-page system. Keeps Switchboard files updated with current room numbers discharged patients new admissions etc. Maintains updated employee information for the disaster procedure files.

Essential Functions:

• Receives incoming calls to house extensions or patient rooms. Receives calls from in-house extensions.

• Handles all emergency calls and pages. Contacts appropriate personnel as situation warrants.

• Handles all intercom paging and general information from in-house and outside calling parties.

• Evening night weekend and holiday operators may be responsible for contacting on-call personnel as requested by the Nursing Supervisor. Also take and relay messages to on-call persons by paging beeping or calling their home.

• Keep all pertinent information on the bulletin board and disaster policies and procedures updated. Stay abreast of any and all changes which apply to switchboard functions.

• Other duties as assigned.

Job Requirements:

• High school diploma or equivalent required

• Requires critical thinking skills decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

EEOC Statement:

Saline Health System is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color race sex age religion national origin disability genetic information gender identity sexual orientation veterans status or any other basis protected by applicable federal state or local law.

Required Experience:

IC