Woops Macarons Retail Sales Associate Dallas Galleria

Job Description

Job Description

Benefits:

• Tips
• 401(k)
• Bonus based on performance
• Training & development

Woops! French Macarons Retail Sales Associates have the opportunity to spread the love with their enthusiasm, creativity, and positivity.  This unique and challenging position combines baking and selling food and coffee items with retail gift sales.  One moment you’ll be leading and guiding customers through a tasting journey of our macarons and restocking our display case, and the next moment you’ll be assembling and wrapping a gift box for a special event. At the heart of it, this is a sales job, and our macarons require a creative sales approach of which you’ll need product knowledge and sales techniques (we will train you) to educate, motivate, inspire, and guide our customers with choosing and assembling unique gifting solutions and selecting food and beverage items to enjoy.  You are not just selling macarons, pastries, coffee, and gifts, you are creating joy and selling an experience that our customers will remember and share with others. 

Candidates must be comfortable with public speaking and be able to be in control of the conversation with customers by asking questions and overcoming objections while providing a welcoming and warm environment.  This is a high-level sales job, and sales experience is required.  You will think of yourself as a “Macaron Bartender”.

 
We are looking for individuals who have both prior retail and food and beverage experience.  Someone who is interested in creative design and passionate about decorative food items and edible arrangements would be ideal.  In addition to making retail gifting sales, you’ll be baking and handling food, crafting espresso beverages, handling cash and using a point of sale system, and continuously cleaning and maintaining the storefront.  You’ll wear a company supplied uniform and come to work dressed for success.  You must be comfortable working in a mall environment, and be aware of the challenges of getting to work on time at Galleria Dallas.  In addition to working at the mall location, you’ll also have the opportunity to run a pop-up event cart at off-site places such as wedding and bridal fairs, festivals, business offices, catering functions, and social events, and you’ll be interacting with both the corporate professional community and individuals and families, representing the Woops! brand and selling all of our wide range of artisan pastries, macarons, gifting ideas and solutions, and custom services.    

 
This is a demanding position that provides you with challenging and creative work. Most times you will be by yourself in the bakeshop, or running an off-site pop-up cart, and you must be self-motivated and be able to function and work independently.  You will need to have the passion to treat this business as your own and take the initiative and make decisions to run the store following the guidelines and procedures.  The ideal candidate is self-disciplined, dependable and reliable, loves people and loves to smile, has positive vibes, can work independently and as a team, and is passionate and takes pride in their work.   In addition, we are looking for individuals who are interested in advancement opportunities, as we will be looking to promote from within for shift leaders, and event and store managers.  We are looking for the best of the best.

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