FSS Communication Program Specialist

Job Overview Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full‑time eligible employees, a defined benefit pension plan, generous time‑off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Job Details Date: Jun 11, 2026 Location: AUSTIN, TX Functional Title: FSS Communication Program Specialist Job Title: PEI Prog Spec V Agency: Health & Human Services Comm Department: FSS Cont, Fin & Admn Supp GRL Posting Number: 17526 Closing Date: 06/25/2026 Posting Audience: Internal and External Occupational Category: Community and Social Services Salary: $4,523.16 - $5,250.00 per month Salary Group: TEXAS-B-21 Shift: Day; Additional Shift: Days (First) Telework: Eligible for Telework Travel: Up to 10% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location City: AUSTIN Job Location Address: 701 W 51ST ST, AUSTIN Other Locations: Austin MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS Brief Job Description This position supports communications work for Family Support Services (FSS) and reports to the Director of Policy and Prevention Strategies. The role plans, facilitates, and coordinates internal and external communications, reviewing, tracking, and guiding communications and messaging projects and public awareness campaigns based on data and trends. It performs advanced informational and educational work and manages multiple complex projects, including overseeing and developing content for FSS’ public‑facing parenting support website; creating and coordinating communication materials such as presentations and articles for newsletters; providing technical assistance to providers and stakeholders around communications; participating on agency and division‑level workgroups; coordinating high‑level assignments with FSS management; ensuring internal and external communications meet agency standards and accessibility requirements; and assisting FSS staff with identified communications projects. The position routinely interacts with state and federal agencies, external stakeholders, and the general public. It develops and monitors project schedules, priorities, and standards for achieving goals, working under limited supervision with considerable latitude for initiative and independent judgment. Essential Job Functions (EJFs) Coordinate and execute planning, researching, writing, editing, and distribution of Family Support Services’ information using varied platforms such as newsletters and website copy for internal and external stakeholders. Manage complex projects; create project plans, set priorities, establish timelines and deliverables; coordinate illustrative, photographic, or audiovisual content for products like videos, newsletters, website content, and training materials. Develop and deliver executive briefings, legislative reports, presentations, white papers, and strategic planning documents; prepare clear summaries and recommendations related to program performance, funding, policy changes, and legislative activity. Track communication statistics and trends to identify and resolve operational problems; work with the Communications Department to monitor visits to the FSS and Get Parenting Tips websites and public media campaign data. Establish and maintain standards and work processes to ensure communication strategies are used effectively and efficiently; recommend best communication methods or platforms; plan and execute training and technical assistance webinars, workshops, and consultation for FSS grantees statewide. Consult and collaborate with other teams within Family Support Services, state agencies, and federal partners; attend work on a regular and predictable schedule in accordance with agency leave policy and perform other duties as assigned. Knowledge, Skills, and Abilities (KSAs) Proficient in personal computers, including MS Word, Outlook, Excel, PowerPoint, Adobe Creative Suite, and Visio. Ability to develop story ideas, seek relevant information, write, and edit stories for sharing. Ability to translate complex information into easily understandable language and adapt writing style for a variety of stakeholders. Ability to work cooperatively with all levels of agency staff and contractors in a rapid‑paced, deadline‑oriented environment while managing multiple conflicting priorities without jeopardizing deadlines. Exceptional editorial judgment; strong writing, copy editing, and video editing skills preferred; strong graphic design skills (knowledge of Adobe Creative Suite: Photoshop, Illustrator, Premiere). Innovative; find new ways to present information creatively and compellingly. Initial Screening Criteria Graduation from an accredited four‑year college or university. Bachelor’s degree in communications or related field preferred. Experience in project management, newsletter, web development, and developing promotional materials preferred. Acceptable Substitutions Experience in a communications‑related field may be substituted on a year‑for‑year basis for the required education. Additional Information Selected candidates will be required to work in the Austin office. This position offers a hybrid schedule of remote (telework) and in‑office work; staff may have the opportunity to telework as HHSC telework policy allows. Military Eligibility Active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified. Information about military crosswalk available via Texas State Auditor’s Office. ADA Accommodations In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the HHS Employee Service Center. If you are contacted for an interview and need accommodation, please notify the person scheduling the interview. Pre‑Employment Checks and Work Eligibility Applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E‑Verify. You must bring your I‑9 documentation on your first day of work. Telework Disclaimer This position may be eligible for telework. All HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs. Nearest Major Market Austin #J-18808-Ljbffr Texas Health and Human Services