eCommerce Site Merchandiser

At Horizon Hobby, we inspire dreams and help build memories! Our company is the leader in the global Radio Control industry, celebrating 40 years in 2025! We offer tremendous opportunities for growth and development and a full array of benefits including discounts on our products! We are currently hiring for a Site Merchandiser for our eCommerce team!

This is a full-time, on-site position based at either our Ontario, California or Champaign, Illinois location. Standard working hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Typical pay for this position is $21-$25/hr. The final offer for this position will be based on the unique experience and qualifications of the candidate selected. This position may also be eligible for a bonus not included in the base pay range.

The eCommerce Site Merchandiser is responsible for developing outstanding content, navigation, and visual merchandising for our online businesses. Working closely with Brand Management, Product Development, Marketing and other colleagues, the eCommerce Site Merchandiser researches, creates, gathers, organizes, and edits a comprehensive set of product information so that shopping on our web site is intuitive, satisfying, and enjoyable. The individual is also responsible for developing and improving site merchandising through navigation, filters, key words, Product Associations and graphics.

Roles & Responsibilities

Web Content Development

• Work across brand and service teams to coordinate content availability and to determine how to best present merchandise online.
• Research, write, gather, organize, and edit product content for display on the detail pages.
• Monitor site experience and customer feedback to identify and address content issues.
• Recommend supporting content (i.e. videos, graphics) to create rich content experience for customers.

Site Merchandising

• Manage day-to-day online merchandising activities to maximize sales and conversion.
• Manage site taxonomy, category pages, product pages, and navigational structures.
• Merchandise promotions, events, and seasonal programs.
• Develop new site experiences as required.
• Monitor and improve site search results.
• Review and react to consumer feedback via surveys and email.
• Manage product associations to maximize cross- and up-sell opportunities.
• Review sales and site activity to identify opportunities for growth.
• Make recommendations for user experience improvements.
• Maintain key metrics and reports.

Qualifications

• Salesforce Commerce Cloud Experience highly preferred but not required.
• Bachelor's degree in marketing, Communications, or a related field. Commensurate level of experience may waive the educational requirement.
• 2-3 years of sales and/or marketing experience, preferably in an online retail environment.
• Creative and analytical thinker/problem solver with the ability to thrive in fast paced environment.
• Ability to prioritize and oversee multiple projects at once.
• Strong attention to detail and the desire to collaborate with cross functional teams is a must.
• Ability to understand reports, to draw conclusions and make business recommendations.
• Basic skills in desktop publishing applications, Excel, Photoshop, and Acrobat are a must.
• Basic knowledge of HTML and web publishing tools, Dream Weaver.
• Project management experience and basic graphic design skills are a plus.
• Radio control (RC) industry experience preferred.
• Ability to understand and interpret RC and hobby trends and make recommendations on how to merchandise/market them online.

Physical Requirements

• Occasional lifting of office supplies and materials, up to 20 pounds.
• Ability to sit or stand for extended periods while working on a computer.
• Occasional travel may be required domestically.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits & Other Perks

• Medical, Dental, Vision
• HSA and FSA options
• Short-Term and Long-Term Disability Insurance
• Life Insurance and Supplemental Life Insurance
• 401(k) with a company match
• Paid Time Off
• Paid Holidays
• Internal Rewards
• Discounts on Products
• Additional Coverage such as accident, critical, hospital and pet insurance

Horizon Hobby is a progressive, innovative company and, as such, is constantly reevaluating and reinventing the processes and procedures associated with each job. The essential duties and responsibilities of this position may change at any time. In addition, employees may be asked to work on special projects or to assist with other work necessary or important to the operation of Horizon. Your cooperation and assistance in performing such additional work is expected and appreciated.


Horizon Hobby, LLC is an equal opportunity and E-Verify employer

Equal Opportunity Employer


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.