Customer Success Manager
Pride RPO Private Limited
Get AI-powered advice on this job and more exclusive features. Job Title: Customer Success Manager ( Technology staff augmentation ) Location: Remote ( Must reside in the Chicagoland area) Travel: Local travel to client sites and occasional industry events About Cloud 9 Solutions At Cloud 9 Solutions, we’re committed to delivering innovative and impactful hiring solutions that empower our clients to thrive. We take pride in building meaningful partnerships and providing an exceptional customer experience. As we grow, we’re looking for a dedicated Customer Success Manager (CSM) to join our team. Role Overview As a Customer Success Manager , you will serve as the primary point of contact for our clients. You’ll be responsible for building strong relationships, understanding each client’s technology hiring needs , and continuing to grow our client base for technology staff augmentation . Key Objectives Build and nurture long-term relationships with key clients. Understand clients’ technology hiring needs and align Cloud 9’s services accordingly. Ensure high levels of satisfaction, engagement, and retention. Act as the voice of the customer internally by sharing feedback and advocating for client needs. Collaborate cross-functionally to deliver a seamless experience and successful candidate placements. Responsibilities Onboard new clients and guide them through the Cloud 9 Solutions staffing process. Maintain relationships with established clients and continue to guide them through the Cloud 9 Solutions staffing process. Conduct regular check-ins and business reviews with clients to assess progress and gather feedback. Support the fulfillment of the client's technology hiring needs by collaborating with recruitment teams. Serve as a bridge between clients and internal teams to ensure clear communication. Manage client escalation and ensure issues are resolved quickly and effectively. Attend local client meetings and relevant industry events. Required Qualifications 5+ years of experience in technology business development. Proven track record of client retention and successful onboarding of new clients requiring a partnership to fulfil technology staff augmentation needs. Strong communication, interpersonal, and customer relationship skills. Excellent problem-solving, critical-thinking, and organizational abilities. Must be located in the Chicago region Comfortable with local travel and attending in-person client meetings. Preferred Qualifications Familiarity with Applicant Tracking Systems (ATS). Experience using business development tools such as ZoomInfo. Skilled at handling client escalations with tact and professionalism. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Staffing and Recruiting Referrals increase your chances of interviewing at Pride RPO Private Limited by 2x Sign in to set job alerts for “Customer Success Manager” roles. United States $70,000.00-$90,000.00 1 day ago United States $120,000.00-$140,000.00 2 weeks ago United States $100,000.00-$125,000.00 1 week ago United States $75,000.00-$105,000.00 2 days ago Los Angeles Metropolitan Area $90,000.00-$130,000.00 4 weeks ago United States $47,400.00-$65,400.00 1 week ago United States $76,000.00-$115,000.00 5 hours ago Customer Success Manager (East Coast/Central Time Zone) United States $125,000.00-$150,000.00 2 weeks ago United States $65,000.00-$75,000.00 1 month ago United States $120,000.00-$168,750.00 1 month ago United States $165,000.00-$190,000.00 4 days ago Senior Enterprise Customer Success Manager United States $65,000.00-$70,000.00 6 days ago United States $64,678.00-$72,000.00 17 hours ago New York, NY $90,000.00-$100,000.00 1 month ago United States $90,000.00-$125,000.00 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
$80k - $150k
...companies. That directly affects how well companies understand their customers and how well they can serve them. #2 The team you will join... ...with the smallest possible team. The Role As Customer Success at Conveo, you will own long-term partnerships with...Suggested$115k - $150k
...Customer Success Manager, West job at Vercel. Remote. About Vercel: Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson...SuggestedRemote workWork from homeFlexible hours- ...What we're looking for: Humata Health Inc. is seeking a dynamic and results-driven Customer Success Manager (CSM) to join our team. As a CSM, you will play a pivotal role in ensuring the success and satisfaction of our provider customers by serving as their trusted...SuggestedWork at officeRemote work
- ...Akamai, ADP, Lenovo and breakout startups like Clerk-use the platform. About the Role We're looking for an Enterprise Customer Success Manager with a strong background in marketing technology to help influence our clients to use and effectively adopt our platform...SuggestedFull timeWork at officeHome officeFlexible hoursShift work
- ...monitoring and ensure compliance with ever-evolving regulations. Our customers rely on Sedric to maintain high compliance standards while... ...About the Role We're seeking an Enterprise Customer Success Manager to lead relationships with our largest and most strategic...Suggested
- ...companies the power to understand every customer, automate at scale, and build their go-to... .... About the role Our Customer Success team is integral to how we build, grow,... ...success. As an Attio Customer Success Manager, you will be responsible for designing and...Work at office
$75.04k - $93.8k
...Position Overview: The Customer Success Manager II is responsible for driving long-term success and growth across a strategic portfolio of enterprise customers. This role serves as the primary business partner and trusted advisor to senior stakeholders, ensuring...Work at officeLocal areaFlexible hours$200k - $260k
...Enterprise Customer Success Manager For Industries Join Anthropic's Customer Success team in a high-impact role driving AI adoption across our Industry segment. As an Enterprise Customer Success Manager for Industries, you'll be the strategic partner and a trusted...Work at officeVisa sponsorshipFlexible hours$80k - $90k
...Customer Success Manager - (Remote - US) Get AI-powered advice on this job and more exclusive features. Jobgether offers ALL remote jobs globally. We match you to roles where you're most likely to succeed and provide feedback on every application to help you learn. No...Full timeRemote workFlexible hours$111.15k - $135.85k
...Customer Success Manager Customer Success at hx is about much more than account management. We work with some of the world's largest insurers to make sure hx is driving real outcomes across pricing, underwriting and portfolio strategy. Earlier this year, we hired...Work at officeImmediate startRemote workFlexible hoursNight shift$95k - $125k
...Brand Champion As a Brand Champion (our version of a Customer Success Manager), your number one priority is ensuring marketers are getting as much value as possible from the brand health data in their Tracksuit Dashboards. Why this role exists At Tracksuit, Brand...Work at officeWork from homeFlexible hours- ...modern, AI-native platform for physical product businesses to manage the flow of goods, dollars, and data in real time, across:... ...DOSS is seeking a curious, proactive, and technically-leaning Customer Success Manager to join our growing post-sales team. The incumbent will...Contract workWork experience placementWork at officeImmediate startRelocation packageFlexible hours
- ...what they're doing! We're committed to bringing passion and customer focus to the business. About AVID Avid creates the... ...concerts. Job Summary We are seeking an Enterprise Customer Success Manager (CSM) to lead value-driven partnerships with our large, high-...Remote work
$70k - $75k
...Customer Success Manager II As a Customer Success Manager II, you will be responsible for driving the successful execution and optimization of digital advertising campaigns in Criteo's Commerce Growth platform. As a key client-facing member of the account team, you...Temporary workSummer holidayWork at officeFlexible hours- ...generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class... ...getting started. Role Overview As an Enterprise Customer Success Manager, you'll play a critical role in guiding our clients through...Work at office
- ...it matters and stay grounded in what's proven, shaping healthcare's next era. The role We're hiring an Enterprise Customer Success Manager to own the full lifecycle of our most complex and valuable customers, from pilot through to long-term partnership. Based...Work at office
- ...supply chain industry through innovative technology and data-driven insights. About the Role We're looking for a Customer Success Manager who thrives on building deep customer relationships and driving measurable value. You'll own a portfolio of accounts across...Work at office
$120k - $180k
...backed by leading healthcare and AI investors and headquartered in El Segundo, CA. The Role We're looking for a Senior Customer Success Manager who thinks strategically and builds lasting partnerships. This is not a traditional account management role. You'll...Immediate start$120k
...Wax Center, automating digital advertising across thousands of franchise and multi-location businesses. We are hiring Customer Success Managers to own the client relationships that sit at the center of what we do. This role is open at multiple levels - we are looking...Summer workRemote workShift work- ..., based on performance and milestones Those who prefer advancement based on merit rather than tenure Prior experience in sales or customer-facing roles is helpful but not required. Compensation & Growth Compensation is performance-based pay tied to individual effort and...Remote work
- ...the best minds in the field, and drive meaningful change, then we invite you to explore career opportunities with us. Customer Success Manager We are looking for a highly motivated Customer Success Leader, who will drive and execute a strategic vision to ensure...Remote work
$105k - $135k
...accessible to all. Playground has built best in class software to manage all aspects of running a child care business. We believe that... ...About the Role We're hiring a founding member of our SMB Customer Success team to help design and scale a product-led customer success...Work at office$100k - $130k
...Customer Success Manager Kira is transforming how people learn by using AI to empower teachers to deliver personalized learning at scale. We're backed by top investors and driven by a team that is deeply passionate about using technology to change education. The...Contract workWork at officeLocal area$300 per month
...Customer Success Manager Basis builds real agents that do real work in the real economy. Our agents operate for hours at a time, performing end-to-end work for some of the largest accounting firms in the world. We recently raised $100M at $1B valuation and are racing...Full timeWork at office$70k - $95k
...across hedge fund, investment banking, management consulting, and law firm verticals have... ...culture. Our core values - Action Oriented, Customer First Mindset, Effective Team Players,... ...upcoming opportunities on our Customer Success team. Customer Success Managers at Octus...Work experience placementWork at office3 days per week- ...JOB TITLE: Customer Success Manager REPORTS TO: Director, Customer Success DEPARTMENT: Customer Success HOURS: 40 Hours FLSA STATUS: Exempt Applicants must be legally authorized to work in the United States at the time of hire. Healthix is unable to sponsor...Work at officeLocal areaVisa sponsorshipWork visaFree visa
$155k - $175k
...Customer Success Manager Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to...Full timeTemporary work- ...collections, accounting, marketing, HR, asset management. Same bundle of tasks at every property,... ..., around the clock. The humans on our customers' teams get to focus on the parts of the... .... About The Role As a Customer Success Manager at Uniti, you'll own customer relationships...Work at officeFlexible hours
$140k - $160k
...Customer Success Manager Boston or NYC Layer Health was founded in 2023 by leading machine learning researchers from MIT and Harvard Medical School. We are building an AI layer that can accurately and scalably synthesize information from medical records, with the...2 days per week- ...Customer Success Manager PointOne is reinventing how law firms operate. We build infrastructure for the legal industry, powering timekeeping and billing systems used by law firms and government agencies. Our AI timekeeper helps attorneys capture billable time automatically...
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