Customer Success Manager
Pride RPO Private Limited
Get AI-powered advice on this job and more exclusive features. Job Title: Customer Success Manager ( Technology staff augmentation ) Location: Remote ( Must reside in the Chicagoland area) Travel: Local travel to client sites and occasional industry events About Cloud 9 Solutions At Cloud 9 Solutions, we’re committed to delivering innovative and impactful hiring solutions that empower our clients to thrive. We take pride in building meaningful partnerships and providing an exceptional customer experience. As we grow, we’re looking for a dedicated Customer Success Manager (CSM) to join our team. Role Overview As a Customer Success Manager , you will serve as the primary point of contact for our clients. You’ll be responsible for building strong relationships, understanding each client’s technology hiring needs , and continuing to grow our client base for technology staff augmentation . Key Objectives Build and nurture long-term relationships with key clients. Understand clients’ technology hiring needs and align Cloud 9’s services accordingly. Ensure high levels of satisfaction, engagement, and retention. Act as the voice of the customer internally by sharing feedback and advocating for client needs. Collaborate cross-functionally to deliver a seamless experience and successful candidate placements. Responsibilities Onboard new clients and guide them through the Cloud 9 Solutions staffing process. Maintain relationships with established clients and continue to guide them through the Cloud 9 Solutions staffing process. Conduct regular check-ins and business reviews with clients to assess progress and gather feedback. Support the fulfillment of the client's technology hiring needs by collaborating with recruitment teams. Serve as a bridge between clients and internal teams to ensure clear communication. Manage client escalation and ensure issues are resolved quickly and effectively. Attend local client meetings and relevant industry events. Required Qualifications 5+ years of experience in technology business development. Proven track record of client retention and successful onboarding of new clients requiring a partnership to fulfil technology staff augmentation needs. Strong communication, interpersonal, and customer relationship skills. Excellent problem-solving, critical-thinking, and organizational abilities. Must be located in the Chicago region Comfortable with local travel and attending in-person client meetings. Preferred Qualifications Familiarity with Applicant Tracking Systems (ATS). Experience using business development tools such as ZoomInfo. Skilled at handling client escalations with tact and professionalism. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Staffing and Recruiting Referrals increase your chances of interviewing at Pride RPO Private Limited by 2x Sign in to set job alerts for “Customer Success Manager” roles. United States $70,000.00-$90,000.00 1 day ago United States $120,000.00-$140,000.00 2 weeks ago United States $100,000.00-$125,000.00 1 week ago United States $75,000.00-$105,000.00 2 days ago Los Angeles Metropolitan Area $90,000.00-$130,000.00 4 weeks ago United States $47,400.00-$65,400.00 1 week ago United States $76,000.00-$115,000.00 5 hours ago Customer Success Manager (East Coast/Central Time Zone) United States $125,000.00-$150,000.00 2 weeks ago United States $65,000.00-$75,000.00 1 month ago United States $120,000.00-$168,750.00 1 month ago United States $165,000.00-$190,000.00 4 days ago Senior Enterprise Customer Success Manager United States $65,000.00-$70,000.00 6 days ago United States $64,678.00-$72,000.00 17 hours ago New York, NY $90,000.00-$100,000.00 1 month ago United States $90,000.00-$125,000.00 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
$80k - $150k
...companies. That directly affects how well companies understand their customers and how well they can serve them. #2 The team you will join... ...with the smallest possible team. The Role As Customer Success at Conveo, you will own long-term partnerships with...Suggested- ..., based on performance and milestones Those who prefer advancement based on merit rather than tenure Prior experience in sales or customer-facing roles is helpful but not required. Compensation & Growth Compensation is performance-based pay tied to individual effort and...SuggestedRemote work
- ...itself, we'd love to meet you. About the Role We're looking for an experienced and commercially minded Enterprise Customer Success Manager (CSM) to join our growing Customer Experience team. As an Enterprise CSM, you'll serve as the primary strategic partner for...SuggestedRelocation package
$85k - $105k
...Customer Success Manager SS&C Intralinks provides technology solutions for the global banking, deal-making and capital markets communities. As pioneers of the virtual data room, SS&C Intralinks enables and secures information flow, facilitating strategic initiatives...SuggestedOngoing contractContract workWork at office- ...The Role Rogo's customer success managers are highly motivated individuals with a proven track record for driving client outcomes. You'll own a portfolio of accounts end-to-end, driving initial adoption, value realization, retention, and expansion. You'll be the primary...SuggestedWork at office
- ...pervasive, challenge: support is broken . The way customer support teams and internal teams like IT, HR, and Operations manage workflows has failed to keep up with modern... ...same goal. The Role As a Customer Success Manager at Unthread, you'll be shaping how customers...Work at officeRemote work
$125k - $155k
...Customer Success Manager We're building infrastructure for modern healthcare delivery. Traditional healthcare is plagued with outdated, monolithic EHRs designed to maximize billing outcomes. Patient outcomes and provider experiences have been afterthoughts, as these...Full time$150k - $185k
...transforming how the world's largest media and entertainment companies manage, distribute, and monetize content across the global streaming... ...media and technology, join us. About the Role: As a Customer Success Manager at Whip Media, you'll be a vital partner to our...Contract workWork at officeRemote workWork from homeFlexible hours3 days per week$90k - $110k
...Customer Success Manager Runwise is looking for a Customer Success Manager who is highly motivated, results-oriented, and focused on business growth opportunities. Runwise is the leading smart operating system for buildings. We control and optimize every system—...Summer workWork at officeFlexible hours- ...Customer Success Manager Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automate the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate...Full timeContract workWork at office
$80k - $90k
...Customer Success Manager - (Remote - US) Get AI-powered advice on this job and more exclusive features. Jobgether offers ALL remote jobs globally. We match you to roles where you're most likely to succeed and provide feedback on every application to help you learn. No...Full timeRemote workFlexible hours$115k - $150k
...Customer Success Manager, West job at Vercel. Remote. About Vercel: Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson...Remote workWork from homeFlexible hours$265k - $320k
...beneficial AI systems. About the role Join Anthropic's Customer Success team in a high-visibility & high-impact role driving AI... ...(DNB) accounts. As our dedicated Enterprise Customer Success Manager for a global technology leader with 100k employees' you'll be...Work at officeVisa sponsorshipFlexible hours- ...JOB TITLE: Customer Success Manager REPORTS TO: Director, Customer Success DEPARTMENT: Customer Success HOURS: 40 Hours FLSA STATUS: Exempt Applicants must be legally authorized to work in the United States at the time of hire. Healthix is unable to sponsor...Work at officeLocal areaVisa sponsorshipWork visaFree visa
$100k - $130k
...Customer Success Manager Kira is transforming how people learn by using AI to empower teachers to deliver personalized learning at scale. We're backed by top investors and driven by a team that is deeply passionate about using technology to change education. The...Contract workWork at officeLocal area$300 per month
...Customer Success Manager Basis builds real agents that do real work in the real economy. Our agents operate for hours at a time, performing end-to-end work for some of the largest accounting firms in the world. We recently raised $100M at $1B valuation and are racing...Full timeWork at office$70k - $95k
...across hedge fund, investment banking, management consulting, and law firm verticals have... ...culture. Our core values - Action Oriented, Customer First Mindset, Effective Team Players,... ...upcoming opportunities on our Customer Success team. Customer Success Managers at Octus...Work experience placementWork at office3 days per week$105k - $135k
...accessible to all. Playground has built best in class software to manage all aspects of running a child care business. We believe that... ...About the Role We're hiring a founding member of our SMB Customer Success team to help design and scale a product-led customer success...Work at office- ...the best minds in the field, and drive meaningful change, then we invite you to explore career opportunities with us. Customer Success Manager We are looking for a highly motivated Customer Success Leader, who will drive and execute a strategic vision to ensure...Remote work
- ..., ARMRA, and Sleep Number are not only successfully onboarded onto the platform but also positioned... ...accept HSA and FSA dollars from customers, ensuring a smooth and efficient... ...across the merchant portfolio. It involves managing multiple high-priority accounts simultaneously...Shift work
$70k - $85k
...Customer Success Manager Location: New York, NY Full-Time | Onsite (Monday-Friday) Salary: Base Salary: $70,000 - $85,000 On-Target Earnings (OTE): $100,000 - $110,000 Full Benefits Package (Medical, Dental, Vision, 401k) Eligibility for remote...Full timeRemote workMonday to Friday$110k - $135k
...Customer Success Manager New York, NY, US About Guidde Guidde is an AI digital adoption platform that serves as the creation and consumption hub for modern organizations. Founded in 2020 by seasoned entrepreneurs, we use generative AI to transform workflows into...Contract workWorldwideFlexible hours- ...Customer Success Enablement Manager Pigment is looking for a Customer Success Enablement Manager to help our global Customer Success organization deliver more consistent customer outcomes, faster ramp, stronger adoption, and better expansion readiness. As Pigment...
- ...Customer Success Manager Our client, a leading digital product sampling platform enabling brands to reach and engage consumers through targeted, data driven product experiences, is looking to hire a Customer Success Manager. Key Responsibilities •Own the success, health...
$90k - $100k
...Customer Success Manager New York About Us Obligo builds trust between landlords and renters using financial technology, eliminating the burden of security deposits. Property owners and managers use Obligo to streamline their operations, defend themselves from...Work at officeRemote work$140k - $160k
...work better and stay at the center of successful organizations. Following our recent... ...Reporting into the Director, Enterprise Customer Success, the ideal candidate will be customer... ...-facing experience in Customer Success Management / Client Service / Account Management...- ...Customer Success Manager PointOne is reinventing how law firms operate. Our AI-powered timekeeper helps attorneys capture billable time automatically and provides rich insights that transform how legal work is managed. We're a venture-backed startup made up of engineers...Work at office
- ...Nevis Customer Success Manager Nevis is building the world's first AI wealth management platform. In just 9 months, Nevis has grown to have over $50 billion of assets under management on its platform and is on track to have over $100 billion by the end of this year...
- ...Adaptive Customer Success Role Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks. Founded by Brian Long... ...interactions and from working closely with engineers and product managers. What We Offer: The opportunity to define and...Work at officeImmediate startMonday to Friday
$10k
...mobile editor, enterprise-grade hosting, security, database management, and automatic scaling that grows with your business. You... ...gets to build, this is your moment. About the team Customer Success sits within Bubble's Commercial Success organization and owns...Work at officeLocal areaWorldwideRelocation3 days per week
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