Senior Platform Software Engineer

Responsibilities

• Ensure the reliability of core services, including PostgreSQL on RDS, ECS services, build systems, and the OpenTelemetry observability stack on Datadog.
• Drive security initiatives that address organizational risk with minimal friction.
• Create platform tools and share best practices that enable engineers to work effectively.
• Influence standards for non-functional requirements across the engineering organization.
• Collaborate across the company to understand requirements and share knowledge.
• Build tooling, guardrails, and infrastructure for productive and safe LLM development and AI-powered product features.
• Lead urgent incident response and model strong follow-up practices.

Requirements

• 6+ years of platform engineering or an adjacent background such as SRE or DevOps.
• Knowledge of AWS and open-source tools such as Terraform, Kafka, Temporal, and PostgreSQL.
• Experience responding calmly and quickly to urgent escalations and leading incident follow-up.
• Ability to balance MVP execution with rigor and long-term planning.
• Strong communication and cross-functional collaboration skills.
• Ability to understand internal customer pain points and build solutions that meet organizational needs.
• Preferred: security and compliance experience in healthcare or another regulated industry, including HIPAA, SOC 2, or PCI.
• Preferred: experience with Datadog, Temporal, Kafka, Databricks, Terraform, monorepo build systems at scale, growing a Series B-sized organization, or LLM tooling and infrastructure in production.

Benefits

• Medical, dental, and vision coverage with nationwide access and 24/7 virtual urgent care.
• Weekly therapy reimbursement of up to $100.
• Up to 12 weeks of fully paid parental leave for birth, adoption, or foster care.
• 401(k) traditional and Roth options, HSA and FSA options, and monthly commuter benefits for NYC employees.
• Flexible paid time off.
• $100 per month fitness stipend.
• Hybrid work in New York City, typically 3–5 days per week in the office, with Fridays remote-friendly and flexibility when needed.