IT Lending Solutions Applications Manager

Job Description

Job Description

WHAT YOU’LL DO:
The IT Lending Solutions Applications Manager provides strategic business analysis services to our business partners. Responsible for day-to-day operations and direct supervision of Lending applications. The focus of this position is to work closely with all business units to gain in-depth understanding of business strategies, processes, services, roadmaps, and the context in which the business operates. This role will be key to tracking project capabilities, and measuring Key Performance Indicators (KPIs) to understand how the business is doing at reaching their goals and addressing any business challenges. The IT Lending Solutions Applications Manager is responsible for reviewing assigned business processes from end-to-end to identify and address operational, financial, and technological risks. Identify opportunities to improve efficiency. Partner effectively with all levels of the organization, manage projects and drive results, provide metrics and reports, and proactively identify and resolve problems. This role is also responsible for recommending and instituting business analysis best practices, tools, and methodology towards standardization of BA deliverables and procedures, and collaborating with Development and Testers to uphold and improve Agile processes.

WHAT YOU’LL BRING:
Availability to work 40 hours per week Monday through Friday between the hours of 8:00am – 5:00pm with additional hours as needed at our Plymouth Corporate Office location; exempt.

In addition:

• Bachelor’s degree in Computer Science, Management Information Systems, or equivalent work experience.
• 5+ years job related experience.
• 2+ years mortgage industry experience with strong knowledge of general loan origination software and processes.
• Previous supervisory experience or proven leadership skills.
• ITIL Certification, preferred.
• Working knowledge of Mortgage, Consumer and Commercial compliance, rules and regulations.
• Experience with Encompass and Meridian Link banking applications and FICS Mortgage Servicing, preferred.
• Strong, efficient project management skills.
• Familiarity with RPA machine learning and artificial intelligence.
• Experience with Lean Software Development Principles – Scrum, Kanban, DEVOPS, etc.
• Ability to communicate complex information in a clear, concise, and professional manner to a wide variety of audiences.
• Proven ability to effectively analyze and define problems as well as design and implement appropriate solutions.
• Strong and effective troubleshooting and critical thinking skills.
• Compliance with the Bank Secrecy Act and all its provisions.
• Ability to pass a pre-employment drug test and various background checks.
• Regular and reliable attendance at the workplace.

WHO WE ARE:
TruStone Financial is a member-owned credit union offering comprehensive, straightforward, and competitive financial solutions designed to support our members’ financial health. Established in 1939 by a group of teachers, TruStone Financial has grown into Minnesota’s second-largest credit union. With over 550 dedicated employees, we serve more than 200,000 members across 23 branches in Minnesota and Wisconsin. Our vision is to deliver exceptional financial experiences, and to achieve this, we need exceptional people! Join our expanding team and help us fulfill our mission to engage, educate, and inspire members toward lifelong financial well-being.

The salary range for this position is $89,500.00 to $112,000.00 per year. In addition, we offer:

• Competitive pay and incentive programs for all positions.

• Health insurance with the ability to choose which plan option is best for you – a Traditional Health Plan or Health Savings Plan.
• Affordable dental and vision insurance coverage.
• Earn 22 days of paid time off annually for full-time employees with an equivalent accrual for part-time employees – and, the longer your tenure, the more PTO you’ll have to enjoy.
• 10+ paid holidays each year.
• Up to 16 hours of paid time annually to volunteer for organizations you are passionate about.
• 401(k) with 50% employer match on the first 6% you contribute – plus, after one year of service, an additional 3% safe harbor employer contribution that is immediately 100% vested regardless if you are contributing or not.
• Eligibility for profit sharing opportunities in the form of a contribution to your 401(k) account.
• Employer-paid Short Term and Long Term Disability benefits.
• Employer-provided life insurance up to 2.5x your base salary with the option to purchase additional coverage for yourself, spouse and eligible dependents.
• Reimbursement for higher education expenses of up to $5,250 per calendar year (including tuition, books and activity fees).
• Career development opportunities – including our STEP job shadow program, TruStone Academy certification courses, Mentorship Program and more.
• Special employee discounts when you join TruStone Financial as a credit union member.
• Employee activities, events, discounts, and many other great benefits and perks!

TruStone Financial Credit Union is an Affirmative Action and Equal Opportunity Employer of Protected Veterans, Individuals with Disabilities and all Protected Classes.