Executive Housekeeper
Sonesta Gwinnett Place Atlanta
Executive Housekeeper
As the Executive Housekeeper, you will lead the housekeeping team to ensure guest rooms and public areas are impeccably clean, organized, and well-maintained. You’ll oversee scheduling, training, inspections, and inventory management, all while upholding the highest standards of cleanliness and guest satisfaction. Your leadership helps create a welcoming and comfortable environment for every guest.
Key Responsibilities
- You will ensure a clean and comfortable environment for our guests by managing the housekeeping team.
- Your daily tasks will include supervising housekeeping staff, scheduling, and ensuring quality control for all areas of the hotel.
- You will report to the Director of Rooms or General Manager.
- An executive housekeeping manager can advance to higher-level positions, such as director of rooms, operations manager, or even general manager within the hospitality industry.
Education & Experience
Previous Hyatt experience and familiarity with Hyatt brand standards would be a huge plus!
Applicants should have:
- A combination of education and experience
- Established experience as a hotel Housekeeping Manager, preferably in a full-service hotel or overseeing multiple properties.
- Strong leadership skills, with experience recruiting, training, coaching, and developing a team.
- A demonstrated ability to maintain high cleanliness standards, conduct thorough inspections, and improve guest satisfaction scores.
- Experience managing staffing, labor costs, linen and supply inventories, and departmental budgets.
- The ability to coordinate with Front Office and Engineering to ensure room readiness and address maintenance concerns.
- Experience supporting a renovation, opening, or brand transition would be valuable.
- This role requires someone who can bring structure, accountability, and hands-on leadership while developing the team for the expectations of a newly renovated hotel.
- Desire to grow with the property, able to develop the team, and help improve cleanliness scores and overall guest satisfaction.
What You’ll Need to Succeed
- Eligible to work in the United States
- Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs.
- Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
- Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
- A warm, professional demeanor that reflects HVMG’s Culture of Excellence by showing a warm smile, friendly personality, and positive attitude.
Why Our Associates Love HVMG
- Career growth opportunities across our nationwide portfolio
- Flexible scheduling
- Access up to 40% of your earned wages before payday with PayActive
- Paid Time Off (PTO) and Paid Holidays
- Full healthcare benefits: medical, dental, and vision
- 401(k) with guaranteed 4% match and no vesting period
- Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
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