Medical Front Desk Specialist
Busy Dermatology Group
Benefits:
AFLAC
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Paid time off
Training & development
Vision insurance
Opportunity for advancement
Benefits/Perks
Top range, competitive pay
Great hours
Discount on Products and Services
Health, dental, vision, 401K
AFLAC benefits
Generous PTO
Fun and Energetic Environment
Job Summary
We are looking for a friendly, welcoming Medical Front Desk Specialist -JASPER to join our team!
As the Medical Receptionist for our busy dermatology practice, you will be the first point of contact for our patients. You will greet patients as they arrive, schedule appointments, collect copayments and answer phone calls, as well as attend to the needs of patients throughout their visits. The ideal candidate has a cheerful disposition, excellent communication and computer skills, and enjoys multitasking.
Major Responsibilities/Tasks:
Answers telephone calls in a courteous manner.
Uses Klara for internal and external communication with patients and staff
Schedules patient appointments and procedures according to established policies and procedures.
Obtains accurate information from patients and ensures all registration and consent forms are complete.
Checks patients in and out, collects payments and reconciles daily.
Verifies account balances and refunds for accuracy. Collects unpaid balances upon check-in.
Scans records into appropriate sections of EHR.
Monitors eFax daily. Links document to patient chart, tasks to appropriate staff for handling.
Processes release of medical records according to HIPAA policies and procedures.
Maintains organization and efficiency of front office, including office supply inventory.
Balances and manages petty cash.
Maintains patient confidentiality.
Performs other related duties as directed or assigned.
Qualifications
Minimum of two or more years of experience working as a medical receptionist
Experience with Google Workspace
EHR experience required, ModMed/EMA a PLUS
Dermatology experience a PLUS
Excellent communication skills with a focus on customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills
Knowledge of HIPAA policies and procedures
Friendly demeanor
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