Inside Sales Rep - INR

Inside Sales Representative

The Inside Sales Rep increases revenue by responding to and initiating incoming and outgoing potential customer inquiries, using company resources, policies, and procedures to provide complete, accurate data.

Uses appropriate technologies and follows processes in accordance with company standards to ensure patient contact is handled with accuracy and operational effectiveness.

Job Functions

• Establishes customer contact by receiving inbound or initiating follow up outbound calls
• Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
• Resolves customer concerns by providing appropriate information regarding products and services
• Records customer information and maintains database by obtaining, entering, and verifying required data
• Ensures quality service by following and adhering to departmental and company policies, procedures, and standards
• Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
• Provides customer follow-up as required
• Contributes to departmental objectives by accomplishing required contact and sales results

Education

• High School Diploma, Required

Work Experience

• Inside sales, Required

Knowledge, Skills, and Abilities

• Medical industry beneficial
• Type at least 25-30 words per minute
• Prior computer experience
• Obtain appropriate licensure where license required

Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.