Insurance Quality Assurance Associate

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Quality Assurance is a vital component of JPMorgan's first line of defense. In this role you will support Business stakeholders by delivering Quality Assurance results to influence decisions related to areas of unmitigated risk. The initiatives guided by Quality Assurance results directly increase the safety and soundness of the bank.

In this role as a Quality Associate you will reside within Commercial Banking Control Management Organization where you will execute and deliver quality assurance reviews of firm-wide compliance with the Flood Disaster Protection Act. You will be responsible for managing your own book of work to ensure timely and accurate completion of reviews.

Job Responsibilities:

• Perform quality assurance reviews to ensure compliance with the Flood Disaster Protection Act
• Communicate and document gaps in compliance with Flood Disaster Protection Act
• Provide credible challenge to senior business partners & Support internal and external Flood Quality Assurance reporting
• Cross-train team members on processes and complexities of lines of business and sub-lines of business supported
• Escalate issues identified with reviews, scorecards, and technology systems
• Provide ongoing recommendations for improvements by incorporating emerging and key business risks
• Support regulatory exam and Audit requests related to the Commercial Bank Flood Quality Assurance Program

Required Qualifications, Skills and Capabilities :

• 5 or more years of financial service experience in controls, audit, quality assurance, risk management, commercial lending, or Flood insurance
• Proven ability to build strong partnerships with key stakeholders, and collaborate with business and functional experts to provide guidance and to recognize risks and gaps
• Excellent organizational and time management skills - ability to remain flexible and productive through shifting priorities and deadlines
• Demonstrated ability to achieve deadlines and deliver quality results and meet tight deadlines within a team environment
• Self-motivated and confident decision-maker with the ability to demonstrate leadership and move process improvement forward
• Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
• Ability to make subjective and informed decisions based upon output to justify decision making

Preferred Qualifications, Capabilities, and Skills

• Knowledge of Commercial Banking sub-lines of business, and functional areas
• Experience in Commercial Lending including loan originations and servicing
• High level of professionalism and sense of urgency
• Bachelor's degree or equivalent experience required

ABOUT US JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. (If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) View phone number on us.edajobs.com and indicate the specifics of the assistance needed.) We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations. Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.