Information Technology Project Manager

Job Title - ServiceNow IT Project Manager I

Location - New York, NY 10001 (Hybrid- in office 3 days per week)

Duration - 4+ Months (High possibility of extension for 2027)

About Us:

At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 22 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors.

About the role:

This manager has strong team leadership and project co-ordination skills including project planning and systems implementations. The key characteristics of this manager are as follows: *Working experience in several systems implementation projects in a team leader or project manager role.

Job Description:

• Prefer candidates who can come into the NYC - Hudson Yards office but open to the right candidate who can commute to Berkeley Heights, NJ instead.
• The role of the IT Project Manager is responsible for the management, documentation and delivery of the project plan, inclusive of timeline, scope, and budget requirements of a new brand acquisition into the Professional Products Division.
• The duration of the assignment is 4 months with possibility to extend the contract next year but that is to be determined with next year's budget. As of this year's budget, there is an allocation of funding for this role until the end of the year.
• The candidates must be proficient in creating and managing timelines in ServiceNOW, or another project management tool that can import in ServiceNOW. The candidate must have experience and proficiency in working in ServiceNOW.

This is a Global project so the candidate will need to work seamlessly between Global and US stakeholders from various functions inclusive of operations, supply chain, finance, information technology, data, enterprise architecture, cybersecurity, retail systems and online (eCommerce, consumer data and omni sales).

The candidate must have a high level of proficiency in the Microsoft tools of PowerPoint, Excel, Word, TEAMS and Outlook because they will also support presentations to senior leadership by working with their manager to summarize the overall plan to fully integrate the new brand acquisition in all channels within the aligned timeline, budget and technical scope.

We are looking for an ideal candidate that is organized and focused on attention-to-detail for documenting all phases of the project delivery. They must work collaboratively with all cross-functional teams with demonstrated problem solving skills. They must be able to identify risks and report status clearly and effectively to other team members and senior leadership. This person should have strong communication skills and understand how to prioritize both online and omnichannel workstreams in an efficient way, while keeping the overall project objective and goals in mind.

As stated earlier, this is an Global project so the candidate will also need to be able to support their manager and cross-functional stakeholders from both business and IT through the Governance process to ensure alignment between Global, Zone and Local leadership approval checkpoints. In order to achieve success, the candidate will need to work effectively across highly technical and business driven stakeholders including corporate teams (Division HQ, CDMO, Domain IT) to

summarize the strategy to integrate the specific technical or business workstream into the overall project roadmap.

Reinforcing that this candidate must be proficient:

• Highly proficient in the use of ServiceNOW for timeline creation, management and Demand/ticket creation
• Highly proficient in the use of Microsoft Office (Word, Excel, Outlook, Teams and Powerpoint)
• Excellent written and verbal communication skills, with the ability to participate in presentation skills to senior leadership

Equal Opportunity & Inclusion Statement

Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply

Application Process

Please submit your resume and a short cover letter through our online portal. Our process includes an initial resume review, a virtual interview, and a short technical assessment. If you need accommodations, feel free to inform us—we are happy to assist.

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